LEVL

Manager

• Own the end-to-end customer delivery lifecycle, ensuring timely and high-quality outcomes.
• Engage with customers to understand business and technical requirements and present CUJO AI solutions.
• Collaborate with Product, Engineering, QA, Security, and Sales teams to align on deliverables and priorities.
• Lead architecture reviews, change management processes, and incident resolution efforts.
• Manage customer billing, cost estimation, and growth projections.
• Facilitate firmware and cloud development testing, live sessions, and release communications.
• Maintain and audit system access, manage onboarding/offboarding, and support customer systems.
• Drive continuous improvement in delivery processes and customer engagement.
• Ensure a smooth transition from pre-sales to onboarding and delivery.
• Support RFP, RFIs and help position CUJO AI against competitors.

Principal Customer Delivery Manager

Data Scientist

• Work with various teams throughout the company to identify opportunities to improve our services.
• Present research outcomes to stakeholders while making their business decisions easier.
• Collaborate with different functional teams and help to move ideas from labs to production.
• Analyze company data and identify suspicious anomalies and failures.
• Develop processes and tools to measure the performance of our algorithms.

Senior Data Scientist

Operations

• Coordinate office activities to ensure efficiency and compliance with company policies.
• Oversee daily office operations, including maintenance, shipping, supplies, equipment, and errands.
• Manage office physical security and secure storage of documentation.
• Monitor and replenish office supplies, meals, and snacks for both offices.
• Negotiate contracts and pricing with office vendors, services providers, and landlords.
• Manage office systems and access (e.g., parking, meeting room bookings, office access).
• Organize office layout and order stationery and equipment.
• Act as the main point of contact for landlord communications.
• Oversee cleaning staff and ensure a safe, clean working environment.
• Arrange in-house or off-site activities and events, like parties and meetings.
• Manage shipments and liaise with customs.
• Other general administration tasks including invoice handling and company intranet maintenance.
• Act as Occupational Safety and Health Manager, representing the employer in safety cooperation.
• Manage health & safety and fire safety documentation and organize employee training.
• Serve as the main point of contact for occupational healthcare; manage related admin tasks and assist employees with healthcare-related queries.
• Coordinate occupational health services and annual planning with healthcare providers.
• Onboarding and offboarding processes for Finland.
• Partner with HR to update and maintain local office policies.
• Coordinate possible relocations cases in Finland together with HR.
• Organize gifts for employee milestones and celebrations.
• Take on global tasks and projects assigned by the VP of business Operations.
• Support the Business Operations Manager in budget compliance, issue resolution, and administrative tasks, including documentation and coordination with local authorities.
• Prepare and submit reports, presentations, and proposals.

Principal Customer Delivery Manager

Senior Data Scientist

Office Operations Coordinator – Fixed-term, Parental Leave