Virtual Assistant – PTE

LevelUp - WordPress Technical Support & Outsourcing

Virtual Assistant providing administrative and communication support for clients in a remote setting. Managing schedules, handling correspondence, and streamlining workflows for a wedding consultation business.

Posted 5/14/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 ₱12,500 - ₱22,000 per monthWebsite

About the role

Key responsibilities & impact

Respond to customer inquiries using a provided FAQ and response guide to ensure accurate and consistent communication.
Handle phone calls as needed to assist customers and address concerns promptly and professionally.
Schedule appointments on the owner's calendar for inquiries that require a more in-depth discussion or consultation.
Manage and organize email correspondence to ensure timely responses and follow-ups.
Perform data entry tasks with a high degree of accuracy.
Assist in streamlining workflows to improve operational efficiency.

Requirements

What you’ll need

Proven experience as a Virtual Assistant or in a similar administrative support role.
Proficient in calendar management and scheduling tools.
High proficiency in office software (e.g., MS Office, Google Workspace).
Excellent data entry skills with keen attention to detail.
Strong organizational, time-management, and problem-solving skills.
Ability to work independently, prioritize tasks, and meet deadlines.
High degree of discretion and ability to handle confidential information.
Exceptional written and verbal communication skills, with a strong command of the English language.
A positive, professional, and pleasant customer service attitude.
Proactive and can-do approach to work.
Genuinely enjoys helping people solve their problems and cares about the customer experience.
Nice to Have: Background or interest in the wedding, planning, or event industry.

Benefits

Comp & perks

This is a fully remote position
We have a company culture that focuses on the well-being of its team members, with a good work life balance and respectful work environment.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entrycalendar managementschedulingoffice softwareMS OfficeGoogle Workspace

Soft Skills

organizational skillstime-managementproblem-solvingindependenceprioritizationdiscretionwritten communicationverbal communicationcustomer serviceproactive attitude