Level99 Entertainment

Events

• Drive significant personal event revenue through an established book of business and proactive outbound strategy
• Leverage strong relationships with DMCs, corporate planners, hotel partners, and local event professionals
• Develop and execute a comprehensive market penetration plan for Disney Springs and greater Orlando
• Identify and secure large-scale buyouts, corporate programs, and multi-day activations
• Maintain a robust pipeline with consistent pacing toward quarterly and annual revenue goals
• Serve as a senior presence within the sales team, mentoring Event Sales Managers and Coordinators
• Lead by example in outbound prospecting, follow-up cadence, and closing strategy
• Support weekly pipeline reviews, forecasting accuracy, and sales pacing
• Elevate sales professionalism, negotiation strategy, and high-value deal structuring
• Partner closely with operations leadership to ensure seamless event execution
• Maintain strong ties to DMCs, local hospitality networks, CVBs, and tourism partners
• Represent Level99 at networking events, trade shows, and industry associations
• Collaborate with hotel sales teams to generate room-night partnerships and referral programs
• Position Level99 as a preferred experiential venue within the Disney Springs ecosystem
• Provide insight on pricing strategy, packaging evolution, and competitive positioning
• Analyze market trends and adapt outreach strategy accordingly
• Contribute to scalable sales processes as Level99 expands nationally

Senior Event Sales Manager

Manager

• The Merchandise Manager runs the day-to-day of Level99 merchandise program and ensures products move efficiently from concept to player-ready execution.
• They turn strategy into action, managing the line plan, maintaining Shopify, overseeing reorders, and making sure every product is correctly built, priced, and launched on schedule.
• This is an operations and planning focused merchandise role, not a sales-floor or visual merchandising position.
• This role owns the systems, data, and execution required to run a merchandise program end-to-end, including SKU planning, forecasting, Shopify catalog management, reorders, and cross-functional coordination.

Merchandise Manager

Controller

• Reporting to the VP of Finance, the Controller will play a critical role in supporting Level99’s growth objectives by developing and overseeing the company’s accounting infrastructure.
• This role requires a strategic thinker who can design and implement scalable accounting processes while also rolling up their sleeves to handle day-to-day financial operations.
• They are experienced in building and managing the totality of an accounting department, managing accounts payable (A/P), accounts receivable (A/R), and ensuring the company's financial health through strong reporting and controls.
• Given Level99's ambitious development plans, this role is a unique opportunity whereby this person will see their impact across the entire business.
• The Controller is passionate about getting the details right, anticipating team members and management needs, and advancing the Level99 brand.
• A Level99 leader has honesty and personal integrity that is above reproach, prefers a joyful and positive approach to challenging situations, chooses humility over the need to “be right,” and in all things acts as though they are the Owner and Operator of each Level99 venue.

Supply Chain

• Oversee daily communication with our 3PL partner across fulfillment, routing, and storage.
• Manage inbound shipments, customs paperwork, and landed cost tracking.
• Create and maintain the replenishment cadence for all retail locations balancing healthy inventory levels with working capital.
• Coordinate inbound routing from factories to our 3PL partner, ensuring clear expectations and timelines with all vendors.
• Manage the 3PL relationship, including weekly performance reviews, KPI reporting, and escalation of service issues.
• Audit freight invoices and landed-cost data to confirm accuracy and ensure compliance with agreed SLAs.
• Keep systems connected and data aligned between Shopify, POS, and 3PL systems, resolving sync errors and data mismatches.
• Develop standardized reporting for inventory position, inbound timing, and weekly sell-through trends by location.
• Partner with the Merchandiser, Product Development, and Retail Operations teams to forecast demand and plan replenishment.
• Work closely with Finance on landed-cost reporting and margin reporting.
• Improve and maintain standard operating procedures (SOPs) for inbound logistics, routing, and replenishment.
• Lead improvement efforts focused on cost reduction, speed, and data accuracy.

Senior Manager, Merchandise Supply Chain

• Coordinate pre-lease due diligence, site feasibility, design reviews, inter-company coordination, and day-to-day construction activities.
• Create project plans, oversee timelines/budgets, conduct site visits, resolve issues, and ensure compliance with codes and safety standards.
• Lead the GC bid process, review design documents for constructability and cost impacts, manage general contractors and OSI vendors, negotiate contracts, and monitor performance through regular progress meetings.
• Prepare and manage project budgets, collaborate with Real Estate, Design, and Finance on accurate forecasting and invoicing, track expenses, review and negotiate change orders, and drive value engineering.
• Maintain quality standards through frequent site inspections, own and lead progress meetings, enforce adherence to design intent, address deficiencies, and ensure smooth turnover to Operations with minimal outstanding items.

Senior Event Sales Manager

Merchandise Manager

Controller

Senior Manager, Merchandise Supply Chain

Construction Manager