Level99 Entertainment

Project Manager

• Provide overall management and facilitate the delivery of venue-level projects, working closely with internal team members, and all stakeholders
• Primary Project Manager for all Entertainment scope on assigned new venue projects
• Overseeing the Entertainment scope on New Venue Openings end-to-end
• Managing fabrication vendors including contracts and schedules
• Owning the budget and expenditures
• Facilitating the integration of Entertainment scope with overall Venue Facility Design and Construction
• Ensure that project timelines are met and project deliverables are completed on time and within budget
• Identify and manage project risks and issues, and escalate them as necessary
• Maintain project documentation, including project plans, integrated schedules, and status reports
• Own the preparation and execution of project proposals, budgets, and contracts
• Intermittent travel to vendor locations for fabrication buy-offs

Senior Project Manager

Events

• Ownership of qualifying prospective leads with the purpose of converting the highest value clients into confirmed sales.
• Primary sales efforts include taking leads, soliciting business, lead generation, generating proposals, and contract negotiations.
• Interfacing with clients and team members across the organization to ensure a seamless transition between Sales and Operations for the execution of successful client events.
• Daily use of TripleSeat, Level99's Event and Group Sales management tool, to coordinate bookings and balance venue capacity to help the business reach its financial goals.
• Participate in weekly Event & Group Sales coordination meetings with the operations team, ensuring all guest requests and expectations are upheld and the team has the information required to successfully execute upcoming scheduled bookings.
• Identify and execute on opportunities for proactive sales outreach for the purpose of building long-term relationships and driving demand for Level99 Events beyond organic inbound demand.
• Support the execution of Events and Group Sales on the floor on an as needed basis.
• Partner with marketing & creative to support the crafting of guest-facing messaging and collateral to support end-to-end Events & Group Sales communications.
• Attend monthly networking events, plus the attendance and presentation at regional and national conferences.
• Partner with operations and culinary to be the eyes and ears to guest feedback, supporting the iteration of on-brand food and beverage offerings that facilitate events and encourage incremental sales and repeat business.
• Travel (as necessary) between venues to support overall team collaboration, leverage learnings and best practices, and drive the overall success of Level99 Events & Group Sales.
• Develop and execute sales strategies for both inbound and outbound event sales, ensuring alignment with overall business objectives.
• Collaborate closely with the Regional Director of Event Sales to identify and capitalize on market opportunities.
• Cultivate and maintain relationships with key clients and stakeholders, enhancing the company's reputation and business prospects.
• Oversee the coordination and management of all event sales activities, including client inquiries, proposals, contracts, and post-event follow-ups.
• Utilize CRM software to effectively track sales progress, forecast revenues, and analyze market trends.
• Conduct regular performance reviews and develop action plans to address any issues and drive continuous improvement in sales processes and results.
• Participate in regional and national industry events to network, promote the company, and stay abreast of the latest trends and best practices.
• Provide leadership and support to multiple locations, ensuring consistent and high-quality service delivery.
• Drive the strategic growth of the event sales department, identifying opportunities for expansion and new market penetration.
• Stay informed about industry trends and competitor offerings to maintain a competitive edge, plus attending local networking events.
• Maintain a positive, upbeat, pro-active attitude and inspire the same in co-workers.
• Other duties, as assigned

Event Sales Manager – Group & Private Events

Controller

• Develop and manage core accounting policies and procedures.
• Build and streamline accounting processes to support a growing entertainment & restaurant business.
• Oversee A/P, A/R, bank reconciliations, and general ledger management to ensure financial accuracy.
• Manage month-end and year-end close processes, ensuring timely and accurate financial reporting.
• Oversee fiscal year-end financial audit review process and work with outsourced accounting service provider and external audit firm to ensure successful annual financial audits.
• Develop and maintain cash flow forecasting to ensure sufficient liquidity for operations and growth.
• Partner with the FP&A team to monitor and provide ongoing variance analysis.
• Scale the accounting function without excessive resource dependencies in the near term.
• Implement financial controls and best practices to enhance efficiency and compliance across multiple business verticals including restaurant operations, merchandise, and manufacturing.
• Partner with executive leadership to provide financial insights that drive business decisions.
• Ensure tax compliance, including sales tax, payroll tax, and corporate filings.
• Oversee A/P and A/R functions, ensuring accuracy and timeliness in vendor payments and revenue collection.
• Create and refine standard operating procedures (SOPs) for financial operations.
• Work cross-functionally with operations, HR, and supply chain to optimize financial workflows.
• Evaluate and implement financial software/tools to improve automation and reporting capabilities.

Controller – Hospitality & Entertainment

Designer

• Develop innovative and highly functional interior design concepts and studies to help with evaluating design alternatives that align with the overall creative vision of the Level99 experience
• Collaborate closely with cross-functional teams to ensure seamless integration of interior design elements with other artistic and technical aspects of the experiences
• Create detailed interior design plans, including floorplans, layouts, takeoffs, and assembling choices on materials, finishes, furniture, fixtures, lighting, and artwork, while considering factors such as functionality, safety, and durability
• Provide guidance and support to production teams during the fabrication and installation processes to ensure accurate execution of the interior design concepts
• Collaborate with vendors, suppliers, and contractors to source and select materials, furniture, and decor items that align with the creative vision and meet budgetary requirements
• Present design concepts, mood boards, and visualizations to stakeholders, incorporating feedback and refining designs as necessary
• Think high-level (strategically) to align interior design choices with our voice and concept essence, creating design criteria and success criteria to systematize our design process

Interior Designer – Hospitality, Entertainment

Interior Designer

• Ownership of qualifying prospective leads with the purpose of converting the highest value clients into confirmed sales.
• Primary sales efforts include taking leads, soliciting business, lead generation, generating proposals, and contract negotiations.
• Interfacing with clients and team members across the organization to ensure a seamless transition between Sales and Operations for the execution of successful client events.
• Daily use of TripleSeat, Level99’s Event and Group Sales management tool, to coordinate bookings and balance venue capacity to help the business reach its financial goals.
• Participate in weekly Event & Group Sales coordination meetings with the operations team, ensuring all guest requests and expectations are upheld and the team has the information required to successfully execute upcoming scheduled bookings.
• Identify and execute on opportunities for proactive sales outreach for the purpose of building long-term relationships and driving demand for Level99 Events beyond organic inbound demand.
• Support the execution of Events and Group Sales on the floor on an as needed basis.
• Partner with marketing & creative to support the crafting of guest-facing messaging and collateral to support end-to-end Events & Group Sales communications.
• Attend monthly networking events, plus the attendance and presentation at regional and national conferences.
• Partner with operations and culinary to be the eyes and ears to guest feedback, supporting the iteration of on-brand food and beverage offerings that facilitate events and encourage incremental sales and repeat business.
• Travel (as necessary) between venues to support overall team collaboration, leverage learnings and best practices, and drive the overall success of Level99 Events & Group Sales.
• Develop and execute sales strategies for both inbound and outbound event sales, ensuring alignment with overall business objectives.
• Collaborate closely with the Regional Director of Event Sales to identify and capitalize on market opportunities.
• Cultivate and maintain relationships with key clients and stakeholders, enhancing the company's reputation and business prospects.
• Oversee the coordination and management of all event sales activities, including client inquiries, proposals, contracts, and post-event follow-ups.
• Utilize CRM software to effectively track sales progress, forecast revenues, and analyze market trends.
• Conduct regular performance reviews and develop action plans to address any issues and drive continuous improvement in sales processes and results.
• Participate in regional and national industry events to network, promote the company, and stay abreast of the latest trends and best practices.
• Provide leadership and support to multiple locations, ensuring consistent and high-quality service delivery.
• Drive the strategic growth of the event sales department, identifying opportunities for expansion and new market penetration.
• Stay informed about industry trends and competitor offerings to maintain a competitive edge, plus attending local networking events.
• Maintain a positive, upbeat, pro-active attitude and inspire the same in co-workers.
• Other duties, as assigned

Event Sales Manager

• Drive significant personal event revenue through an established book of business and proactive outbound strategy
• Leverage strong relationships with DMCs, corporate planners, hotel partners, and local event professionals
• Develop and execute a comprehensive market penetration plan for Disney Springs and greater Orlando
• Identify and secure large-scale buyouts, corporate programs, and multi-day activations
• Maintain a robust pipeline with consistent pacing toward quarterly and annual revenue goals
• Serve as a senior presence within the sales team, mentoring Event Sales Managers and Coordinators
• Lead by example in outbound prospecting, follow-up cadence, and closing strategy
• Support weekly pipeline reviews, forecasting accuracy, and sales pacing
• Elevate sales professionalism, negotiation strategy, and high-value deal structuring
• Partner closely with operations leadership to ensure seamless event execution
• Maintain strong ties to DMCs, local hospitality networks, CVBs, and tourism partners
• Represent Level99 at networking events, trade shows, and industry associations
• Collaborate with hotel sales teams to generate room-night partnerships and referral programs
• Position Level99 as a preferred experiential venue within the Disney Springs ecosystem
• Provide insight on pricing strategy, packaging evolution, and competitive positioning
• Analyze market trends and adapt outreach strategy accordingly
• Contribute to scalable sales processes as Level99 expands nationally

Senior Event Sales Manager

Manager

• The Merchandise Manager runs the day-to-day of Level99 merchandise program and ensures products move efficiently from concept to player-ready execution.
• They turn strategy into action, managing the line plan, maintaining Shopify, overseeing reorders, and making sure every product is correctly built, priced, and launched on schedule.
• This is an operations and planning focused merchandise role, not a sales-floor or visual merchandising position.
• This role owns the systems, data, and execution required to run a merchandise program end-to-end, including SKU planning, forecasting, Shopify catalog management, reorders, and cross-functional coordination.