Level - Virtual Recruitment & Staffing

Customer Support

• Connect with clients to gather feedback, encourage reviews, and boost sales and morale.
• Manage unanswered calls, relay details, and arrange callbacks if needed.
• Follow up with clients who gave negative feedback to find solutions and retain them.
• Set goals and strategies to meet weekly and monthly sales targets.
• Ensure recent bookings have complete information by contacting clients for updates.
• Assist with sales by creating quotes and converting leads.
• Provide weekly progress reports to management.
• Track feedback for cleaners and technicians daily across different platforms.
• Monitor technician checklists, photos, and send reminders as needed.
• Compile weekly reports based on key performance indicators (KPIs).
• Verify cleaners' check-in and check-out times and ensure accurate payroll information.

Customer Support Representative

Designer

• Guide clients through selecting and finalizing finishes and materials, ensuring all decisions are documented, approved, and aligned with budget and timelines
• Coordinate with suppliers and trade partners to manage bids, confirm pricing and availability, and maintain strong professional relationships
• Collaborate with internal teams to keep selections and procurement on schedule, manage purchase orders, and proactively flag potential changes or concerns
• Balance creativity and structure while communicating with clients and internal stakeholders
• Work schedule: M-F, 9AM - 6PM EST

Database Administrator

• Administer and maintain MySQL databases, with a strong focus on performance tuning, optimization, and maintenance
• Support MS SQL Server administration, including regular maintenance, backup management, and performance monitoring
• Set up proactive monitoring and alerts using Zabbix (or other monitoring tools) to ensure database health
• Troubleshoot and optimize slow-running or problematic database queries
• Resolve transaction-related issues such as deadlocks, hung transactions, and locking problems
• Design, implement, and test robust backup and disaster recovery strategies
• Collaborate with technical colleagues to resolve database-related challenges efficiently

SQL Database Administrator

Marketing

This is a remote position.
We’re Level, a recruiting and staffing agency connecting work-from-home Filipinos with US clients.
Hiring a Full-Time B2B Marketing Coordinator supporting a hospitality client.
Support digital campaigns, B2B content, and sales collaterals to drive event market growth.
Create, update, and format B2B sales collateral including fact sheets, proposals, and packages.
Maintain a centralized asset library with collateral, imagery, and templates.
Update and optimize B2B websites and landing pages.
Build and schedule targeted email campaigns.
Develop seasonal B2B packages (holiday, weddings, retreats).
Track competitor marketing and provide monthly trend reports.
Coordinate posting of B2B-focused social media content.
Use AI tools to draft copy, repurpose content, and generate visuals.
Monitor campaign performance and share key reports.
Maintain content and posting calendars for promotions.