Level Green Landscaping

Account Manager

• Serve as the primary point of contact for clients, building and maintaining long-lasting relationships while exceeding client expectations with exceptional service.
• Manage and grow a portfolio of landscape maintenance accounts
• Collaborate with operations teams to ensure high-quality service delivery
• Proactively propose and present site enhancements to meet and exceed the branch’s financial objectives.
• Communicate proactively with decision-makers and influencers both internally and externally, reflecting our commitment to integrity and transparency.
• Perform site walkthroughs with clients to ensure that quality and service expectations are consistently met and exceeded.
• Facilitate the resolution of client concerns to ensure contract renewal and retention of existing customers, upholding our core value of doing the right thing in every interaction.
• Collaborate with the Business Development Team to identify additional opportunities within existing client accounts and assist with accurate estimates for new projects.
• Manage client communications during winter weather events and assist with on-site snow removal operations as part of our comprehensive snow &ice management services.