Level Access

Senior Email Marketing Manager

Level Access

full-time

Posted on:

Origin:  • 🇨🇦 Canada

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Job Level

Senior

Tech Stack

SQL

About the role

  • Lead end-to-end email communications strategy from top-of-funnel campaigns to customer lifecycle programs
  • Partner with Sales, Product, Customer Success, and Demand Generation to define targeting and personalize campaigns
  • Manage an email calendar for newsletters, events, webinars, lifecycle journeys, and product launches
  • Work with Marketing Ops on systems, data, and reporting
  • Design and implement multi-channel nurture programs tailored to buyer stages and personas
  • Manage automated workflows, emails, and triggers in HubSpot
  • Deliver newsletters, event/webinar comms, customer onboarding/feature adoption/renewal/upsell campaigns, and product launch communications
  • Ensure scalability and consistency using a modular HTML/CSS template system
  • Develop data-driven segmentation using firmographic, behavioral, and intent data
  • Integrate product usage data and customer health metrics into targeting strategies
  • Leverage AI for predictive lead scoring, hyper-personalized content, and automated optimization
  • Establish A/B and multivariate testing framework and audience/channel-level tests
  • Collaborate with MOps to build dashboards reporting email performance and funnel metrics
  • Use insights to optimize nurture programs, segmentation, and engagement
  • Manage governance and compliance: GDPR, CAN-SPAM, CASL, deliverability, SPF/DKIM/DMARC, consent management, subscription preferences, and list hygiene
  • Ensure accessibility in email communications

Requirements

  • 5+ years running HubSpot Marketing Hub (Enterprise preferred)
  • Shown success building end-to-end email communications strategies and high-performing nurture programs
  • Expertise in segmentation, personalization, and audience management
  • Experience using AI-driven tools for predictive scoring, personalization, and campaign optimization
  • Hands-on HTML/CSS for email and landing page optimization
  • Strong analytical skills and ability to deliver actionable insights via dashboards and reporting
  • Experience integrating HubSpot with Salesforce, webinar/event tools, and BI platforms
  • Experience in B2B SaaS or enterprise software marketing
  • (Nice to have) Familiarity with ABM programs and intent-based targeting
  • (Nice to have) Experience leading global programs with regional segmentation and localization
  • (Nice to have) Familiarity with Digital Accessibility
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