Leve Saúde

Administrative Assistant – Position Reserved for Candidates with Disabilities

Leve Saúde

full-time

Posted on:

Location Type: Hybrid

Location: Rio de Janeiro • Brazil

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About the role

  • Customer service via WhatsApp and phone
  • Scheduling appointments for Pediatric Neurology and Pediatrics
  • Confirmation and rescheduling of appointments
  • Handling complaints and customer correspondence
  • Issuance of referral/authorization forms
  • Maintaining the patient database (deceased/discharged/canceled)
  • Identifying and enrolling children eligible for the "Cuidado Pediátrico" and "Te Abraça" programs.

Requirements

  • High school diploma or equivalent
  • Good writing skills
  • Customer service techniques/skills
  • Experience with Tasy and Salesforce systems
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer serviceappointment schedulingcomplaint handlingpatient database managementreferral issuanceeligibility identificationenrollment processes
Soft Skills
writing skillscommunication skills
Certifications
high school diploma