Administrative Assistant – Position Reserved for Candidates with Disabilities
Leve Saúde
full-time
Posted on:
Location Type: Hybrid
Location: Rio de Janeiro • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Customer service via WhatsApp and phone
- Scheduling appointments for Pediatric Neurology and Pediatrics
- Confirmation and rescheduling of appointments
- Handling complaints and customer correspondence
- Issuance of referral/authorization forms
- Maintaining the patient database (deceased/discharged/canceled)
- Identifying and enrolling children eligible for the "Cuidado Pediátrico" and "Te Abraça" programs.
Requirements
- High school diploma or equivalent
- Good writing skills
- Customer service techniques/skills
- Experience with Tasy and Salesforce systems
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceappointment schedulingcomplaint handlingpatient database managementreferral issuanceeligibility identificationenrollment processes
Soft skills
writing skillscommunication skills
Certifications
high school diploma