LetsGetChecked

Operations

• Provide operational support and monitoring for our AWS-based healthcare platform, ensuring reliability, performance, and uptime across all services.
• Participate in incident management by identifying patterns, coordinating root cause analyses, and resolving complex technical and operational issues.
• Provide expert technical assistance and deep-dive analysis on cloud services, data configuration, and performance optimization.
• Oversee platform service levels and collaborate with cross-functional teams to ensure all targets and SLAs are met or exceeded.
• Work closely with internal teams, maintaining proactive and transparent communication with customers and stakeholders to ensure timely resolution of issues.
• Conduct analysis and present periodic reviews of operational performance, identifying trends and opportunities for improvement.
• Actively contribute to the development of technical communities within the organization by sharing best practices and operational insights.

Junior Technical Operations Engineer

Data Analyst

• Work with team leads to build, manage and maintain the BI & reporting pipelines
• Translate business requirements into reportable KPIs and metrics
• Support configuration and analysis for internal and external client reporting
• Create a variety of scheduled and ad Hoc reports across multiple platforms (dependent on stakeholder requirements)
• Conduct quality checks / reports on data to ensure accuracy, consistency and reliability of information
• Implement necessary data validation processes and resolve discrepancies or issues identified
• Develop and maintain dashboards leveraging data visualization tools and advanced analytical techniques
• Perform statistical analyses to provide insights and recommendations
• Liaise directly with the relevant teams, internally or externally to resolve any queries

Data Analyst – BI

Business Intelligence Developer

• Design, implement and maintain robust analytics solutions across the business
• Take responsibility for establishing and maintaining standards, governance and methodologies for data modelling and visualization
• Identify and drive opportunities to support business growth
• Integrate data from multiple sources, ensuring accuracy, data quality and consistency
• Provide actionable insights that empower all departments to make data-driven decisions
• Develop dashboards, reports and visualisations to present complex data to stakeholders
• Embedding Looker or integrating BI outputs into other applications
• Research cutting edge application of analytics in the healthcare domain
• Maintain internal tools
• Proven ability to excel in a dynamic, fast-paced organisation
• Proven ability to deliver comprehensive and detailed analytical reports

Junior Technical Operations Engineer

Data Analyst – BI

Business Intelligence Analyst