Business Analyst

• Partner with leadership to develop a strategic vision for the department; takes a proactive approach to influencing business strategy through data findings and establishing meaningful and easy-to-consume reporting that informs teams within the department
• Proactively identify voids in reporting and analytics for the respective department and design solutions for the problem
• Take high-level instruction from leadership with minimal supervision and delivers insightful work products
• Design new projects/programs by analyzing client requirements
• Generate departmental business intelligence, data management, reporting and analytics
• Gather data to help compose monthly reviews of the operational and financial performance of the division.
• Improve processes for the creation and/or distribution of existing reporting
• Assess current practices, collects information, and analyzes trends to drive efficiencies
• Assess financial and operational performance; identifies areas of improvement and develop solutions to help the department grow and become more efficient
• Maintain operational reports allowing leaders to analyze the performance of individual members of their team; identifies trends and works to prevent client escalations
• Organize, analyze, interpret, and report on large amounts of raw data with the ability to extract relevant conclusions and trends; presents the results to the senior leadership team
• Develop operational and financial performance tracking dashboards in Tableau
• Foster a positive team environment
• Require general coaching and supervision
• Ensure confidentiality of internal and external data
• Perform ad-hoc projects and other duties as assigned

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