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Facility Manager
LessenFacility Manager facilitating day-to-day facility activities for client’s portfolio within assigned region. Managing vendor relationships and responding to client requests in a fast-paced environment.
About the role
Key responsibilities & impact- Manage and have ownership of the complete work order life cycle from creation to resolution including provide facilities helpdesk services
- Hire and train vendors, review vendor bids and proposal and monitor and assess vendor performance Schedule, coordinate and manage outside contractors for the service completion within agreed upon SLA’s
- Work cross-functionally with other teams to manage vendors in region(s); make strategic decisions about capacity planning and fulfillment of services Manage building-specific maintenance requirements, disaster recovery services as appropriate and within health, safety and environmental procedures including
- Develop key client relationships; collaborate with key stakeholders in markets to devise solutions to client issues
- Provide regular client status updates, if applicable
- Ensure confidentiality of internal and external data
- Perform ad-hoc projects and other duties as assigned Respond to client inquiries, requests and concerns for timely issue resolution and maintain on-going client communication on resolution status to ensure client satisfaction.
Requirements
What you’ll need- Computer Skills: Proficient in Microsoft Word, Excel, PowerPoint, Outlook required
- Bachelor’s degree or equivalent facilities management experience
- 3 + years of facilities management experience
- Experience with managing multiple vendors for day-to-day work order management and small to large capital projects
- Client relationship management skills
- Communication and organizational skills
- Experience in facilities management, maintenance management, or building engineering, maintenance trades, or related fields a plus
Benefits
Comp & perks- Competitive compensation
- Health, Dental, Vision, Life, Disability options
- 401K retirement savings plan
- Paid vacation, federal and floating holidays
- Maternity/Paternity Pay
- Career advancement opportunities
- All the tools you'll need to be successful
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
facilities managementwork order managementvendor managementmaintenance managementbuilding engineeringcapital projects managementdata confidentiality
Soft Skills
client relationship managementcommunication skillsorganizational skills
Certifications
Bachelor’s degree