Legal Assistant – Dispute Resolution, Advocacy, Business Law

Lerners LLP

Legal Assistant supporting Dispute Resolution & Advocacy and Business Law team at Lerners LLP in London, Ontario. Requires 3+ years of experience with strong client service and organizational skills.

Posted 5/26/2026full-timeLondon • 🇨🇦 CanadaMid-LevelSenior💰 CA$55,670 - CA$65,900 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

legal assistant experiencelitigation experienceemployment law experienceRules of Civil Proceduredocument managementmotion records preparationbilling processescalendar managementfile managementclient intake process

Soft Skills

proactiveresponsiveownershipaccountabilityjudgmentindependent workcollaborative workorganizational skillstime managementattention to detail

Tools & Technologies

Microsoft OfficeOutlookdocument management system

Industry Keywords

client serviceconflict searchesretainer documentationprivacy documentationcourt documentsadministration of practice

About the role

Key responsibilities & impact

Serving as a primary point of contact for clients, including handling new client inquiries, conducting intake conversations, and building strong client rapport.
Coordinating full intake process, conducting conflict searches and effectively managing opening and closing files.
Drafting correspondence, responding to client inquiries, and ensuring timely follow-up on all communications.
Supporting billing processes, including preparing accounts, issuing invoices, following up on outstanding accounts, and assisting with collections as needed.
Proactively manage calendar, schedule meetings, and ensure full preparation of materials in advance.
Assisting in identifying and triaging client concerns, escalating issues where appropriate.
Prepare and organize retainer and privacy documentation.
Conducting cold and warm outreach as needed, ensuring timely and professional responses to prospective and existing clients.
Maintaining organized files, including scanning and uploading to document management system, while ensuring work is completed accurately and within tight timelines.
Maintaining an effective bring-forward system, including tracking filing deadlines, timelines, and managing lawyers’ calendars.
Compiling, serving, and filing motion records and other court or tribunal documents.
Other duties related to the administration of the practice.

Requirements

What you’ll need

3+ years’ experience as a legal assistant
Litigation and Employment Law experience considered an asset
Familiarity with the Rules of Civil Procedure
Proactive and responsive, with a strong sense of ownership and accountability for tasks and client interactions
Exercises judgment in client and internal communications
Ability to work both independently and collaboratively within the firm
Highly organized and able to manage competing priorities in a fast-paced environment
Strong client service skills, with the ability to communicate effectively, professionally, and calmly in all situations
Excellent organizational and time management skills, with strong attention to detail
Confident using Microsoft Office and Outlook, with the ability to learn new systems quickly
Demonstrated ability to take initiative and work proactively.

Benefits

Comp & perks

Health, Extended Health, Dental and Vision care
LTD insurance
Life insurance
Parking/Transit reimbursement
RRSP matching program
Eligibility for salary adjustments and/or performance-based incentive bonuses
Paid Volunteer Time
Referral Bonus
Employee Assistance Program