Systems Engineer

• Own Data Reliability: Validate and maintain the consistency of event data across tracking tools, enabling product, marketing, and research teams to trust their metrics.
• Collaborate with Engineers: Work closely with software engineering teams to ensure event tracking is implemented correctly, and bridge communication between technical and non-technical stakeholders.
• Governance and Scalable Tracking: Define event naming conventions, metadata standards, and documentation to ensure tracking is scalable, auditable, and repeatable.
• Diagnose and Fix Issues: Investigate discrepancies between systems (e.g. GA4 vs Heap) and identify where events have been misconfigured, duplicated, or excluded.
• Enable Business Insights: Partner with data analysts and stakeholders to provide clean, validated data that supports accurate business metrics and performance tracking.

Data Systems Analyst

Services Engineer – Market Management System Integration