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Loan Officer Associate
LennarLoan Officer Associate supporting mortgage sales processes and customer engagement at Lennar. Collaborating with Loan Officers and engaging with customers while learning the mortgage process.
About the role
Key responsibilities & impact- Partner with a Loan Officer to drive customer engagement, follow-up, and pipeline movement
- Guide customers through the mortgage process using a consultative approach
- Communicate clearly and promptly via phone, email, and digital channels
- Support conversion by identifying needs, presenting options, and addressing objections
- Build effective relationships with New Home Consultants, internal partners, and referrals
- Participate in builder, realtor, and community activities that generate leads
- Maintain accurate loan data, documentation, and notes in the LOS
- Track daily follow-ups, milestones, and next steps to support on-time closings
- Review pipeline activity and reports to understand loan progress end to end
- Support processors and closers by helping gather required documentation
Requirements
What you’ll need- High School Diploma (required), Bachelor’s degree (preferred)
- NMLS License or willingness to obtain
- Experience using digital tools for work, projects, or collaboration (academic, internship, or professional)
- Ability to manage multiple priorities across systems and timelines
- Strong communication skills and customer focus
- Interest in building a long-term career in mortgage sales
Benefits
Comp & perks- Health insurance plans including Medical, Dental, and Vision coverage
- 401(k) Retirement Plan with a $1 for $1 Company Match up to 5%
- Paid Parental Leave
- Associate Assistance Plan
- Education Assistance Program
- Up to $30,000 in Adoption Assistance
- Three weeks of vacation annually
- Holiday, Sick Leave, and Personal Day policies
- New Hire Referral Bonus Program
- Home Purchase Discounts
- Everyone's Included Day
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Loan Data ManagementPipeline TrackingDocumentation GatheringConsultative SellingCustomer Needs Assessment
Soft Skills
Strong Communication SkillsCustomer FocusRelationship BuildingMulti-Priority Management
Certifications
NMLS License