Internet Sales Manager

Lennar

. Partner with the VP of Sales to ensure adequate staffing for the Internet Sales Department .

Posted 4/2/2026full-timeSchaumburg • Illinois • 🇺🇸 United StatesEntry Level💰 $36,006 - $63,799 per yearWebsite

About the role

Key responsibilities & impact

Partner with the VP of Sales to ensure adequate staffing for the Internet Sales Department
Train and coach Internet Sales Coordinators on each step of Lennar’s Digits, Lead Scoring, and Self-Guided Tour process to achieve maximum sales performance
Supervise the Internet Sales team to create positive online customer experiences through email, live chat, and 1-800 calls
Oversee lead outreach strategies, ensuring consistent engagement and well-crafted communication templates
Lead the ISC team to effectively capture and convert online customer traffic into qualified sales prospects
Manage VIP Interest Lists and ensure prospective customers are prequalified with Lennar Mortgage
Drive efforts to maintain inventory neutrality, reduce incentives, and minimize broker costs through organic sales
Partner with New Home Consultants to strategically sell inventory homes using a First In, First Out (FIFO) approach
Collaborate with Area Sales Managers to monitor performance metrics (WTD, MTD, QTD, YTD) and identify improvement opportunities
Conduct regular quality checks (“shop” programs) for Internet Sales Coordinators and implement improvement plans
Assign and track department projects to ensure accuracy and timely completion
May lead the team through the sales process and review purchase agreements for accuracy and DRE compliance
Provide input to the VP of Sales regarding advertising and promotional strategies related to online sales
Monitor market trends and competitor activities
Attend promotional events and sales meetings as directed
Enforce follow-up programs and promote Lennar’s culture and values across all interactions
Perform all other duties as assigned.

Requirements

What you’ll need

Three (3) to five (5) years of experience in residential internet sales, sales management, or related industries required
High school diploma or GED required; college education preferred
Licensed California Department of Real Estate Agent and/or Broker required
Strong communication (verbal and written), organizational, and interpersonal skills
Professional presence and ability to manage conflict effectively
Ability to multitask and meet deadlines in a fast-paced environment
Proficient in Microsoft Word and Excel; advanced computer skills preferred
Valid, unrestricted driver’s license preferred
Resourceful, patient, and clear communicator with strong motivational skills.

Benefits

Comp & perks

Health insurance plans including Medical, Dental, and Vision coverage
401(k) Retirement Plan with $1 for $1 Company Match up to 5%
Paid Parental Leave
Associate Assistance Plan
Education Assistance Program
Up to $30,000 in Adoption Assistance
Up to three weeks of vacation annually
Generous Holiday, Sick Leave, and Personal Day policies
New Hire Referral Bonus Program
Significant Home Purchase Discounts
Everyone’s Included Day

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales managementlead scoringcustomer engagementsales performanceinventory managementquality assuranceproject managementDRE compliancepromotional strategiesmarket analysis

Soft Skills

communicationorganizational skillsinterpersonal skillsconflict managementmultitaskingdeadline managementmotivational skillsprofessional presencepatienceresourcefulness

Certifications

California Department of Real Estate Agent LicenseCalifornia Department of Real Estate Broker License