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Tech Stack
Tools & technologiesAnsibleAWSCloudDockerJavaJavaScriptLinuxMySQLNGINXNode.jsPostgresPythonTerraformUnix
About the role
Key responsibilities & impact- Monitor and resolve application and customer issues in production
- Support the automation of recurring issues and issues that need manual intervention
- Identify and implement process improvement to reduce time to resolve support tickets
- Create dashboards and solutions to pro-actively identify issues
- Reduce human errors, increase quality and security through automation
- Troubleshoot alerts and escalated issues
- Engage in and improve services from deployment, operation, through refinement
- Maintain production environments by measuring and monitoring availability, latency, and overall system health
- Scale systems sustainably through automation
- Evolve systems by pushing for changes that improve reliability
- Practice sustainable incident response and disaster recovery exercises
- Create and improve documentation and runbooks
Requirements
What you’ll need- Bachelor’s Degree in Computer Science or related technical field, or equivalent experience
- 2+ years professional experience in Cloud Operations and application monitoring
- AWS and Terraform Certifications are a plus
- Expertise in analyzing and troubleshooting containerized workloads and applications
- Solid python, shell, Java and JavaScript knowledge
- Proven track record of supporting multi-az, multi-region, N-tier architecture applications in a public cloud-based infrastructure
- Understanding of Unix/Linux operating systems
- Experience using PostgreSQL and/or MySQL
- Experience with Continuous Integration tools like GitHub Actions
- Knowledge of web and application server management (Nginx, Tomcat, NodeJS)
- Experience with Terraform, Ansible or Cloud Formation
- Ability to run Docker containers on AWS ECS
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonShellJavaJavaScriptPostgreSQLMySQLTerraformAnsibleDockerContinuous Integration
Soft Skills
problem-solvingprocess improvementcommunicationcollaborationdocumentation
Certifications
AWS CertificationTerraform Certification
