Strategy Analytics Manager

Lendable

Strategy Analytics Manager at Lendable, a leading fintech company. Managing analytics for operations and driving strategic decisions for growth.

Posted 8/3/2026full-timeLondon • 🇬🇧 United KingdomJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in SQL and Python for data analysis, with a strong focus on operational efficiency and strategic KPI development. Capable of translating complex data insights into actionable business decisions while effectively managing stakeholder relationships.

Highest-signal resume keywords

SQLPythonAdvanced ExcelData Science UnderstandingStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLPythonAdvanced ExcelAPIsData ScienceAnalytics EngineeringStatisticsCausal MeasurementAutomationLLM Principles

Soft Skills

Emotional IntelligenceStakeholder ManagementInfluencing SkillsAnalytical JudgementDecision-Making

Tools & Technologies

Dbt

Industry Keywords

Operational EfficiencyKPI DevelopmentCustomer OutcomesOperational ProcessesTransformation Office

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

You will act as the COO’s go-to analytical partner, reporting to the CRO
Own MI across front-office and back-office Operations departments
Define and govern KPIs covering demand, SLAs, throughput, productivity, quality and customer outcomes
Ensure operational efficiency is balanced with fair, timely and effective outcomes for customers
Identify where operational processes or service performance are creating customer friction, repeat contact or poor outcomes
Ensure reporting is accurate, consistent and trusted by senior leadership
Develop strategic north-star metrics that show whether Operations is becoming more effective and scalable
Move the function beyond retrospective reporting towards forward-looking insight and decision support
Work closely with Operations Directors, Heads of Department, the Operations Transformation Office and Product teams to identify, prioritise and deliver the highest-value operational opportunities
Diagnose bottlenecks, failure demand, customer friction and inefficient workflows
Work with Transformation and Product to define which problems and opportunities to pursue
Measure realised impact precisely and determine whether initiatives should be scaled, adjusted or stopped
Translate analysis into clear decisions, actions and ownership

Requirements

What you’ll need

Very strong SQL and Python
Experience working with APIs
Advanced Excel and strong 80/20 analytical judgement
Understanding of semantic data models and good analytics engineering practices
Basic statistics, experimentation and causal measurement knowledge
Understanding of Data Science, automation and LLM principles
dbt experience is helpful but not essential
Strong commercial and operational judgement
High emotional intelligence and stakeholder management skills
Comfortable influencing and constructively challenging senior leaders
Able to translate complex analysis into simple business decisions
Capable of working at pace across several competing priorities
Minimum of 2 years experience in analytics or related field is preferred.

Benefits

Comp & perks

Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations