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About the role
Key responsibilities & impact- Driving product and growth initiatives
- Improving customer journeys, product features and servicing experiences
- Using data and customer insights to prioritise product opportunities
- Defining MVPs and validating ideas before committing engineering resources
- Working closely with engineering teams to deliver high impact improvements
- Building operational leverage and AI-enabled workflows
- Improving internal tooling and operational workflows
- Driving adoption of AI tools across the team
- Supporting development of AI-powered customer support and servicing
- Automating manual operational processes where possible
- Helping teams make faster and better decisions through better workflows
- Owning cross functional problem solving
- Identifying operational bottlenecks and driving improvements
- Coordinating complex initiatives across multiple teams
- Translating ambiguous business problems into impactful plans
Requirements
What you’ll need- 4+ years of experience in product, strategy, consulting, analytics or startup environments
- Experience owning products or growth initiatives
- Strong interest in fintech, lending and technology
- Comfortable working across both strategy and execution
- Curious about AI and how new tools can improve product development
- Interested in building and scaling products with real business impact
Benefits
Comp & perks- Winning team: the opportunity to scale up one of the world’s most successful fintech companies
- Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
- Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
- Health coverage: support for your physical and mental wellbeing, including private health cover
- Retirement & savings: long-term financial wellbeing through retirement savings plans
- Employee referral programme: earn a competitive bonus when you refer successful new team members
- Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
- Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementdata analysisMVP definitionAI-enabled workflowsautomationcross-functional problem solvingoperational improvementscustomer journey mappingproduct feature developmentcustomer insights
Soft Skills
strategic thinkingcuriositycollaborationcommunicationdecision makingadaptabilityproblem solvinginitiativeleadershiporganizational skills