Resort Assistant Manager
Lemonjuice Capital & Solutions
full-time
Posted on:
Location Type: Office
Location: Tahoe Vista • California • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 per year
Job Level
Junior
About the role
- Works under the direction of the Regional Manager in the management and optimization of overall resort operations.
- Assists all departments daily and directly oversees all assigned departments.
- Processes all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
- Communicates to appropriate staff when guests are waiting for an available room.
- Clears departures in computer system and coordinates with Housekeeping to track room status and guest concerns.
- Answers, records, and processes all guest calls, requests, questions, or concerns.
Requirements
- High school diploma or G.E.D.; or one year of related experience and/or training; or equivalent combination of education and experience.
- Associate degree, Vocational School Degree or Business Certification.
- HOA Board and timeshares experience preferred.
- Must possess strong computer skills, Microsoft Office programs, email, and reservation software.
- Ideal candidate will thrive in a fast-paced environment while completing multiple tasks simultaneously.
- Advanced computer skills and aptitude for software systems.
- Strong customer service orientation and skills.
Benefits
- Robust benefits package available.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
guest check-inguest check-outroom assignmentsroom change processingcomputer system managementroom status trackingguest concern resolution
Soft skills
customer service orientationmultitaskingcommunicationproblem-solving
Certifications
high school diplomaG.E.D.Associate degreeVocational School DegreeBusiness Certification