Lemonjuice Capital & Solutions

Marketing

• Assist in developing and executing brand marketing strategies to enhance CoolVacay’s visibility and reputation.
• Support the creation and distribution of marketing materials across digital and traditional channels, including social media, email, and print.
• Monitor social media platforms and engage with our online community to foster brand loyalty and customer engagement.
• Conduct market research to identify trends, customer needs, and competitive insights relevant to the travel industry.
• Collaborate with cross-functional teams, including design, sales, and customer service, to ensure consistent brand messaging.
• Help organize and participate in promotional events, campaigns, and partnerships to reach new audiences.
• Track and report on key marketing metrics, providing actionable insights for future initiatives.
• Support the planning, execution, and optimization of Instagram and Facebook marketing campaigns, including drafting post captions, scheduling content, coordinating visuals, and ensuring alignment with CoolVacay’s brand voice.
• Assist with day-to-day management of social media accounts by monitoring comments and messages, engaging with followers, and identifying opportunities to increase reach and engagement.
• Help execute email marketing campaigns by building and formatting email content, supporting newsletter creation, maintaining distribution lists, and coordinating campaign sends.
• Track performance metrics for Instagram, Facebook, and email campaigns (such as engagement, open rates, and clicks) and assist in preparing reports with insights and recommendations.
• Stay up to date on social media and email marketing trends to help inform content ideas, campaign themes, and audience engagement strategies.

Marketing Associate

Manager

• Works under the direction of the Regional Manager in the management and optimization of overall resort operations.
• Assists all departments daily and directly oversees all assigned departments.
• Processes all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
• Secures payment; activate/reissue room keys.
• Ensures rates match established parameter, document exceptions.
• Communicates to appropriate staff when guests are waiting for an available room.
• Files guest paperwork or documentation.
• Answers, records, and processes all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.
• Reports accidents, injuries, and unsafe work conditions to the Regional Manager and complete safety training and certifications.
• Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Resort Assistant Manager

Accountant

• Prepare drafts of HOA financial statements to summarize and forecast the resort’s financial status
• Apply the principle of consistent accounting standards throughout the reporting process (GAAP)
• Assist with the management of accounting, auditing, and budgeting within the organization
• Reconcile accounting inaccuracies via monthly balance sheet reconciliations
• Use accounting software, QBO, to maintain records and prepare reports
• Collaborate with Corporate and Resort teams to develop and monitor demand-generating strategies

Homeowner's Association Accountant

Operations

• Build institutional and industry knowledge regarding ADA by leveraging the appropriate internal and external resources.
• Develop and implement SOP’s and team member training relating to Guest Experience, Owner Engagement, and ADA/Accessibility issues.
• Accessibility evaluation of the property; create a standardized evaluation form for each resort.
• Evaluate and implement applicability of the ADA and HUD accessibility provisions in the timeshare, condominium, mixed use, and commercial environments that we manage.
• Work with resort managers to develop programs for guests.
• Digital check in/out texting platform, monitor customer counts/trip advisor comments.
• Contribute to the evolution and improvement of the reimagination process by providing feedback and sharing ideas that will increase owner value, drive efficiency, or enhance our technical capability.

Marketing Associate

Resort Assistant Manager

Homeowner's Association Accountant

Resort Operations Manager