KYC Operations Expert – f/m/x

lemon.markets

KYC Operations Specialist overseeing B2B client onboarding processes within a fintech environment. Responsible for compliance and operational excellence in customer lifecycle management.

Posted 6/1/2026full-timeBerlin • 🇩🇪 GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Oversee end-to-end KYC processes for B2B clients together with internal stakeholders and partner KYC teams.
Conduct due diligence on corporate clients by reviewing legal entity structures, UBOs, source of funds, and corporate documentation.
Assess client risk profiles in line with internal policies and regulatory requirements.
Maintain accurate customer records, KYC documentation, and risk assessments across internal systems.
Collaborate closely with the Customer Lifecycle Domain, AFC Operations, Customer Service, 2LoD Compliance, and external partners to resolve KYC-related issues.
Improve KYC workflows, work instructions, and reporting together with cross-functional teams.

Requirements

What you’ll need

You bring 5+ years of relevant experience in Customer Operations or KYC Operations within the financial industry.
You have a deep understanding of KYC, AML, and CTF requirements in B2B settings.
You are strong in risk assessment, document validation, and handling complex onboarding or lifecycle cases.
You are comfortable with KYC tools, CRM or onboarding systems, and operational tooling such as Jira, Jira Service Management, and Confluence.
You are fluent in English and have at least solid German language skills; French language skills would be a plus.
You thrive in fast-changing and unstructured environments, take ownership beyond narrow role boundaries.

Benefits

Comp & perks

🚀 Compensation package: We offer you a competitive salary, based on your experience and the value-add you bring to lemon.markets.
🕑 Flexible working hours: We trust people to choose when they work best and avoid a rigid 9 to 5 mindset.
🏢 Hybrid work setup: You can work from anywhere in Germany within a hybrid model.
📈 Grow with us: We take your personal development seriously! You’ll get regular mentorship and stretch opportunities.
🌱 People & culture: You’ll feel our culture in the small things and the bigger things.
💛 Perks & benefits: We choose benefits that add actual value.
🏝 Workation: Get out of here! At lemon.markets you can work remotely from anywhere in the EU for up to 10 consecutive days at a time, and up to 60 days per year in total.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

KYCAMLCTFrisk assessmentdocument validationonboardingcustomer operationsdue diligencecorporate documentationlegal entity structures

Soft Skills

collaborationownershipadaptabilityproblem-solvingcommunication