Senior Product Support Engineer, Branch Management Responsibility
LEIxCON
full-time
Posted on:
Location Type: Hybrid
Location: Ottobrunn • Germany
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Job Level
About the role
- You will work on projects with international clients.
- Apply, or identify and implement improvements in RAMS, ILS, and IPS within product development or engineering, in the development of Industry 4.0 systems, autonomous driving functions, or other connected systems.
- Help shape innovations and technology development in our clients' product development by combining IPS engineering expertise and business acumen.
- Actively shape the transformation of current technical products and processes into product-and-service combinations in a connected world.
- Analyze and improve clients' system life cycles and plan and implement solutions together with the project team.
- Advise on and support the integration of growing AI, increased software scope, and sustainability requirements into products and the rising connectivity within the ecosystem.
- Provide pragmatic, hands-on support for the transformation to modern ways of working.
- Develop and deliver customer-specific training and workshops as part of capability building.
- Enable and manage the integration of requirements from the product lifecycle into the product development process by designing processes and methods.
- Take responsibility for the operational leadership and further development of a branch with profit and loss (P&L) responsibility.
- Provide technical and disciplinary leadership of employees and oversee personnel development.
- Ensure quality standards and prepare proposals and cost estimates.
- Actively maintain and expand customer relationships.
Requirements
- Completed Master's degree in natural sciences or engineering.
- At least 5 years of practical and project management experience in industry or consulting.
- Experience preparing maintenance analyses, life-cycle costing, and reliability studies.
- Familiar with analyzing and implementing product support dependencies within development.
- Very good knowledge of the overall context of the product development process.
- Strong presentation skills, excellent communication abilities, and a confident manner when interacting with client and supplier contacts.
- Innovative drive and a strong service orientation for solution-focused and proactive thinking and acting to benefit our clients.
- Familiar with modern IT collaboration systems and possess social competence and team spirit.
- Familiarity with Systems Engineering and MBSE in the context of INCOSE.
- Good commercial understanding and self-motivation to quickly familiarize yourself with new, previously unknown subject areas and a commitment to continuous learning.
- Willingness to undertake regular, multi-day domestic and international business trips.
- Very good German and good English language skills.
- Valid Class B driver's license.
Benefits
- A varied role in a collegial, international, and motivated team.
- Tasks in a team- and process-oriented environment with a flat organizational structure.
- Help shape our culture, which is characterized by trust, authenticity, and cohesion.
- 30 days of vacation plus additional days off on Christmas Eve and New Year's Eve.
- Flexible working arrangements.
- Opportunity for mobile/remote work.
- Company events across locations.
- Significant scope to shape your work and influence.
- Exciting development opportunities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
RAMSILSIPSIndustry 4.0autonomous drivingAI integrationSystems EngineeringMBSElife-cycle costingreliability studies
Soft Skills
presentation skillscommunication abilitiesinnovative driveservice orientationproactive thinkingsocial competenceteam spiritself-motivationcontinuous learningleadership
Certifications
Master's degree in natural sciences or engineeringvalid Class B driver's license