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Customer Service Travel Representative
Leisure Life TravelRemote travel customer service representative booking vacations, cruises, and resorts for Leisure Life Travel. Managing reservations and client communications with flexible scheduling and provided training.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and customer service skills while effectively managing travel planning and booking processes. Capable of maintaining organized records and providing timely responses to client inquiries.
Highest-signal resume keywords
Customer Service SkillsTravel Planning ExperienceCommunication SkillsTime ManagementOnline Systems Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong CommunicationCustomer ServiceAbility to Work IndependentlyAbility to Manage Multiple TasksOrganizational Skills
Tools & Technologies
Online Booking SystemsComputer Skills
Industry Keywords
Travel PlanningCruisesResortsVacation PackagesClient Interaction
About the role
Key responsibilities & impact- Assist clients with planning and booking travel, including cruises, resorts, and vacation packages
- Provide accurate information on destinations, pricing, and travel options based on client needs
- Manage reservations and maintain clear communication with clients before and after travel
- Respond to inquiries via phone, email, and online platforms in a timely and professional manner
- Maintain organized records of client interactions and bookings
- Support travel planning services for vacations, cruises, and other travel experiences
Requirements
What you’ll need- Strong communication and customer service skills required
- Comfortable working independently
- Ability to manage multiple tasks
- Experience using online systems
- Basic computer skills
- Reliable internet access
- Ability to manage time effectively
- Ability to maintain consistent communication with clients
- Previous customer service, hospitality, or travel planning experience helpful but not required
- Interest in travel and hospitality preferred
Benefits
Comp & perks- Training and ongoing support provided
- Flexible scheduling options
- Additional incentives
- Travel-related discounts may be available
- Commission-based earnings
- Bonus/perk opportunities