Leisure Life Travel

Customer Support

• Assist clients with planning and booking travel, including cruises, resorts, and vacation packages
• Provide accurate information on destinations, pricing, and travel options based on client needs
• Manage reservations and maintain clear communication with clients before and after travel
• Respond to inquiries via phone, email, and online platforms in a timely and professional manner
• Maintain organized records of client interactions and bookings

Customer Service

• Answer member questions by phone, text, and email about legal and identity protection benefits
• Guide new members through onboarding
• Follow up with prospective members to schedule introductory calls
• Track conversations and next steps in the CRM
• Plan and book trips for clients, including flights, hotels, cruises, and excursions
• Build client relationships and provide support before, during, and after travel
• Access supplier deals, group rates, and booking tools
• Manage an independent schedule and client pipeline

Customer Service

Customer Service Representative