Travel Customer Service Representative

Leisure Life Travel

Remote travel representative helping Leisure Life Travel clients book cruises, resorts, and vacation packages. Managing reservations, client communication, and follow-up with flexible hours and training.

Posted 8/14/2026full-timeRemote • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $3,000 - $6,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and customer service skills while effectively managing client relationships and reservations. Capable of organizing client details and maintaining consistent follow-up to ensure a positive travel experience.

Highest-signal resume keywords

Strong Communication SkillsCustomer Service SkillsClient Relationship ManagementReservation ManagementTravel Planning Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Basic Computer SkillsReservation Management

Soft Skills

Self-MotivationAbility to Work IndependentlyOrganizational Skills

Industry Keywords

Travel PlanningHospitalityClient CommunicationCruise BookingResort BookingVacation Packages

About the role

Key responsibilities & impact

Help clients plan and book cruises, resort stays, and vacation packages
Share accurate, up-to-date information about destinations, pricing, and travel options
Manage reservations
Follow up with clients before, during, and after their trips
Respond to client questions by phone, email, and online chat
Maintain organized records of bookings and client communication
Organize client details and keep communication flowing
Build client relationships and trust through consistent follow-up

Requirements

What you’ll need

Strong communication and customer service skills
Ability to work independently
Ability to manage multiple client requests simultaneously
Basic computer skills
Reliable home internet access
Self-motivation and consistent client communication
Genuine interest in travel and hospitality is a plus
Prior customer service, hospitality, or travel planning experience is a plus but not required
Willingness to learn and stay consistent

Benefits

Comp & perks

Full training and ongoing support
Flexible hours
Additional incentives
Bonuses
Travel discounts
Travel-related perks
Supplier incentives
Ongoing industry training
Work-from-home arrangement
Supportive team environment