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Communications and Technical Writer Team Lead
LeidosCommunications and Technical Writer Team Lead for Managed Infrastructure Service Provider contract at CMS. Leading a technical writing team to deliver high-quality documentation and communications.
About the role
Key responsibilities & impact- Lead a team of technical writers supporting multiple product teams, ensuring balanced workload distribution, timely delivery of high-quality documentation, and escalation of risks or issues as needed.
- Partner with engineers, developers, architects, and subject matter experts to gather, analyze, and synthesize complex technical information into high-quality training materials, technical documentation, and customer communications.
- Serve as the primary technical writing lead, collaborating with customers, clients, program leadership, and cross-contract teams to define project scope, communication strategies, reporting requirements, and documentation priorities.
- Develop and oversee the creation of technical briefs, web articles, training materials, knowledge articles, and technical documentation using Confluence, Jira, Contentful, Microsoft Word, and PowerPoint.
- Champion plain language principles and ensure all written content is accurate, engaging, Section 508 compliant, and aligned with program quality standards.
- Establish documentation priorities, coordinate work assignments across the technical writing team, and monitor deliverables to ensure customer commitments are met.
- Represent the program during customer meetings, technical reviews, presentations, and executive readouts, providing recommendations, documenting decisions, and communicating project status.
- Foster a collaborative, customer-focused environment while mentoring team members and promoting continuous improvement of documentation processes and standards.
- Demonstrate a positive, customer-centric, "can do" attitude while building trusted relationships across engineering, program, and customer organizations.
Requirements
What you’ll need- Bachelor's degree in English, Technical Writing, Journalism, Communications, or a related discipline with 6+ years of technical writing experience supporting programs or contracts of similar scope, complexity, and technical depth.
- Additional years of experience may be considered in lieu of degree.
- Demonstrated experience leading or coordinating technical writing teams, assigning work, mentoring team members, and ensuring successful delivery of multiple concurrent documentation efforts, preferred.
- Proven ability to collaborate effectively with engineering, development, product management, customer, and cross-functional teams.
- Strong experience researching, analyzing, organizing, and translating complex technical information into clear, concise documentation for technical and non-technical audiences.
- Demonstrated ability to manage multiple priorities, competing deadlines, and customer expectations in a fast-paced environment.
- Experience developing documentation using tools such as Confluence, Jira, Contentful, Microsoft Office, or comparable documentation platforms.
- Excellent written, verbal, organizational, and presentation skills.
- Ability to obtain and maintain a Public Trust clearance.
- All candidates supporting the CMS programs must have lived in the United States at least three (3) out of the last five (5) years prior to be considered.
Benefits
Comp & perks- Paid Time Off (PTO) accrued based on Leidos policy, up to 3 weeks a year.
- Eleven (11) paid holidays per year.
- Access to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans.
- Ongoing training to support your success.
- Tuition reimbursement based on Leidos policy.
- Discounted Leidos stock purchase and other Employee Discounts.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Technical WritingResearchingAnalyzingOrganizingTranslating Technical InformationDocumentation ManagementPlain Language PrinciplesSection 508 ComplianceContent DevelopmentProject Scope Definition
Soft Skills
CollaborationCustomer-Centric AttitudeOrganizational SkillsPresentation SkillsCommunication Skills