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Leidos

CMIS / CRM Consultant

Leidos

On-Call CMIS/CRM Business Systems Analyst supporting DCPDS, focusing on business systems analysis. Providing consulting support remotely, requiring presence in San Antonio, Texas.

Posted 6/9/2026part-timeRemote • Texas • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact
  • Participate in CMIS/CRM functional, operational, and system support discussions
  • Analyze business processes and system functionality to support issue resolution
  • Provide subject matter expertise on CMIS/CRM workflows, interfaces, and business rules
  • Coordinate with business and technical teams to clarify requirements, system impacts, and operational needs
  • Review defects, change requests, and system impacts
  • Support testing, validation, and operational support activities
  • Assist with documentation and knowledge transfer efforts

Requirements

What you’ll need
  • Bachelor’s degree and 8+ years of relevant experience, or additional experience in lieu of degree
  • Experience supporting business systems analysis or operational support activities for enterprise applications
  • Prior experience supporting CMIS/CRM systems or similar data warehouse platforms
  • Demonstrated knowledge of DCPDS or comparable federal HR/payroll systems environments
  • Strong analytical and problem-solving skills
  • Ability to communicate technical concepts effectively with both technical and non-technical personnel
  • Experience participating in technical discussions, issue resolution, and operational support activities
  • U.S. Citizenship required
  • Ability to obtain and maintain required government security clearance, if needed

Benefits

Comp & perks
  • Competitive compensation
  • Health and Wellness programs
  • Income Protection
  • Paid Leave
  • Retirement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
business systems analysisoperational supportCMISCRMDCPDSdata warehouseissue resolutiontestingvalidationdocumentation
Soft Skills
analytical skillsproblem-solving skillscommunication skills