Senior Knowledge Manager

Leidos

Senior Knowledge Manager overseeing knowledge management functions at Leidos. Leading design and execution of organizational strategies to ensure secure information across business units.

Posted 5/27/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $73,450 - $132,775 per yearWebsite

About the role

Key responsibilities & impact

Lead the design and execution of organizational knowledge management strategies to ensure accurate, accessible, and secure information across all business units.
Define and enforce governance standards for knowledge repositories, including SOPs, technical documentation, and best-practice content.
Establish taxonomy, metadata, and content lifecycle controls (authoring, review, approval, publishing, archival, and retirement).
Ensure knowledge assets meet security, quality, and compliance requirements.
Oversee creation and curation of knowledge content supporting SEC ISS operations.
Manage knowledge repository structure and access models within enterprise collaboration platforms, including SharePoint and Microsoft Teams channels.
Improve content discoverability through consistent categorization, tagging, and search optimization.
Maintain content currency by coordinating timely updates based on approved system, policy, and process changes.
Apply ITIL-aligned service management practices to knowledge workflows supporting incident, request, problem, and change activities.
Collaborate with senior leadership and IT teams to identify knowledge gaps, streamline workflows, and implement process improvements.
Standardize documentation practices to improve operational consistency and reduce repeat issues.
Support continuous improvement initiatives through structured lessons learned and reusable knowledge assets.
Monitor knowledge base analytics and report on performance metrics, including usage, effectiveness, and content freshness.
Produce recurring performance reports to support governance reviews and continuous improvement decisions.
Mentor and train junior knowledge management staff and contributors on standards, tools, and content quality expectations.
Drive adoption of organizational knowledge standards and ensure consistent execution across teams.

Requirements

What you’ll need

Must meet contract requirements for Citizenship/Work Authorization.
Ability to obtain and maintain SEC Public Trust (or higher if required).
Bachelor's degree in a relevant field (e.g., Information Management, Information Technology, Library Science, Business, or related discipline).
Minimum 8 years of experience (typically 8-10 years) in knowledge management, information governance, or enterprise content strategy.
Demonstrated expertise in developing and implementing knowledge management frameworks, taxonomy design, and content lifecycle processes.
Proven ability to lead cross-functional knowledge and process improvement initiatives in IT service delivery environments.
Advanced proficiency with enterprise collaboration platforms, including SharePoint and Microsoft Teams channels.
Knowledge repository governance, metadata/taxonomy management, and SOP/technical documentation lifecycle control.
ITIL-aligned service management practices.
Knowledge base analytics, performance metrics reporting, and continuous improvement execution.

Benefits

Comp & perks

Paid Time Off (PTO) accrued based on Leidos policy, up to 3 weeks a year.
Eleven (11) paid holidays per year.
Access to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans.
Ongoing training to support your success.
Tuition reimbursement based on Leidos policy.
Discounted Leidos stock purchase and other Employee Discounts.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

knowledge managementinformation governanceenterprise content strategytaxonomy designcontent lifecycle processesknowledge repository governancemetadata managementSOP documentationperformance metrics reportingcontinuous improvement

Soft Skills

leadershipcollaborationmentoringprocess improvementcommunicationorganizational skillsanalytical skillsproblem-solving

Certifications

SEC Public Trust