Junior Desktop Support Specialist

Leidos

Junior Desktop Support Specialist providing desktop and IT support for IRS Media and Publications. Responsible for ongoing desktop support and maintenance in an enterprise environment.

Posted 5/16/2026full-timeLanham • District of Columbia, Maryland, Virginia • 🇺🇸 United StatesJunior💰 $52,000 - $94,000 per yearWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Provide ongoing desktop and IT support for Media and Publications with the IRS
Responsible for day-to-day maintenance and support of the IRS Common Operating Environment
Support desktop and laptop deployment, maintenance, and troubleshooting
Assist with individual/network printers, projectors for presentations, smartboards, blackberries, and scanners

Requirements

What you’ll need

Bachelor's degree
2+ years of IT experience
Office 365
VPN, LAN, WAN
Active directory
Windows
Use of a Ticketing system (for example, KISAM, ServiceNow)

Benefits

Comp & perks

Health and Wellness programs
Income Protection
Paid Leave
Retirement

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IT supportdesktop supportlaptop supporttroubleshootingnetwork printersprojectorssmartboardsblackberriesscannersActive Directory

Certifications

Bachelor's degree