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Leidos

Junior Desktop Support Specialist

Leidos

. Provide ongoing desktop and IT support for Media and Publications with the IRS .

Posted 5/16/2026full-timeLanham • District of Columbia, Maryland, Virginia • 🇺🇸 United StatesJunior💰 $52,000 - $94,000 per yearWebsite

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Provide ongoing desktop and IT support for Media and Publications with the IRS
  • Responsible for day-to-day maintenance and support of the IRS Common Operating Environment
  • Support desktop and laptop deployment, maintenance, and troubleshooting
  • Assist with individual/network printers, projectors for presentations, smartboards, blackberries, and scanners

Requirements

What you’ll need
  • Bachelor's degree
  • 2+ years of IT experience
  • Office 365
  • VPN, LAN, WAN
  • Active directory
  • Windows
  • Use of a Ticketing system (for example, KISAM, ServiceNow)

Benefits

Comp & perks
  • Health and Wellness programs
  • Income Protection
  • Paid Leave
  • Retirement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
IT supportdesktop supportlaptop supporttroubleshootingnetwork printersprojectorssmartboardsblackberriesscannersActive Directory
Certifications
Bachelor's degree