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Tech Stack
Tools & technologiesServiceNowTCP/IPTypeScript
About the role
Key responsibilities & impact- Analyze internal and external client needs and construct sound, logical business improvement opportunities.
- Provide group facilitation, training, and provide additional forms of knowledge transfer across client’s organization.
- Collect, review, edit, and disseminate executive-level communication products.
- Troubleshoot complex problems and provide customer support for software systems and application issues.
- Collaborate cross-functionally with data scientists, analysts, project managers, and engineers.
- Support large scale IT systems, identifying dependencies and interoperability.
- Prepare cost-benefit and return-on-investment analyses.
- Communicate complex technical concepts clearly and concisely to both technical and non-technical audiences.
Requirements
What you’ll need- Must have a TS/SCI clearance with polygraph to be considered.
- Must have a Bachelor's degree and minimum 12+ years of experience OR 15 yrs+ experience can be used in lieu of degree.
- Degree in Electrical Engineering, Computer Engineering, Computer Science, Systems Engineering or related field and successful software engineering experience; or if no degree, relevant experience performing engineering functions in the field on programs of similar size, scope, and complexity.
- Experience in IP Related Services: TCP/IP, UDP, ICMP, PPP, and SIP.
- Knowledge of Cisco routers and switches.
- Experience with UPS systems and AD/DC power systems, to include design or install/connection.
- Working knowledge of CAT5, CAT6 cable, connectors, and demonstrated capability of fabrication of equipment.
- Knowledge of fiber, servers, routers, edge switches and desktop hardware.
- JIRA, ServiceNow, Remedy, VISIO, and MS Office.
Benefits
Comp & perks- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business improvementcost-benefit analysisreturn-on-investment analysisIP Related ServicesTCP/IPUDPICMPPPPSIPsoftware engineering
Soft Skills
group facilitationtrainingknowledge transfertroubleshootingcustomer supportcollaborationcommunication
Certifications
TS/SCI clearance with polygraph
