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Tech Stack
Tools & technologiesAngularBootstrapITSMJavaScriptjQueryServiceNowSOAP
About the role
Key responsibilities & impact- Develop custom workflows utilizing modern web technologies
- Configure out of the box workflows and create/maintain custom workflows
- Integrate ServiceNow applications with 3rd party partners
- Rapidly prototype new solutions
- Design and develop solutions that leverage ServiceNow modules like ITSM, Discovery, CMDB, Knowledge, and ITOM using configuration and custom JavaScript
- Troubleshoot and resolve problems
- Orchestrate and automate tasks
- Responsible for the design and build of ServiceNow Applications and integration to other applications and platforms, including architecture, languages, best practices, and methodologies in an Agile Scrum environment
- Collaborate on ongoing projects in both new and enhancements development between engineers, developers, analyst, and other team members
- Follow, maintain, and apply documentation best practice policies, procedures, and process throughout ServiceNow development
- Work closely with business and IT teams to gather input to support ongoing business needs for Service Now configuration, implementation, and support
- Review and apply any additional UI/UX requirements from external and internal teams
Requirements
What you’ll need- Bachelor’s Degree with 8 – 12 years of relevant experience or master’s with 6-10 years of prior relevant experience
- At least 6 years of experience with the design, development, and support of technology infrastructure
- ServiceNow Certified Application Developer
- At least 4 years of ServiceNow development
- Experience with ServiceNow upgrades
- Experience with JavaScript/GLIDE, HTML5
- Strong analytical, problem-solving, and decision-making capabilities
- Experience integrating ServiceNow with external systems through SOAP or REST web services
- ITIL v3 Foundations Certification a plus
- Experience with AngularJS, Bootstrap, jQuery
- Ability to be a self-starter, pay strict attention to detail, and multitask across multiple projects and clients in a fast-paced, team-based environment
- Experience or familiarity with Agile development and testing methodology
Benefits
Comp & perks- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
ATS Keywords
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Hard Skills & Tools
ServiceNowJavaScriptGLIDEHTML5AngularJSBootstrapjQuerySOAPRESTAgile
Soft Skills
analyticalproblem-solvingdecision-makingattention to detailmultitaskingcollaborationself-starter
Certifications
ServiceNow Certified Application DeveloperITIL v3 Foundations Certification