Task Order Manager

Leidos

. Oversee end-to-end responsibility for Task Order, warranty and repair status activities and strategies for the Common Hardware Systems – 6th Generation (CHS-6) contract .

Posted 5/2/2026full-timeRemote • Florida, Maryland, Virginia • 🇺🇸 United StatesSeniorLead💰 $92,300 - $166,850 per yearWebsite

About the role

Key responsibilities & impact

Oversee end-to-end responsibility for Task Order, warranty and repair status activities and strategies for the Common Hardware Systems – 6th Generation (CHS-6) contract
Proactive and strategic approach to cultivating relationships, going beyond resolving base-level immediate issues
Manage a team of two Customer Care Coordinators
Own customer & end-user relationship
Serve as the senior advisor for CommIT hardware warranty and repair activities for the program
Continually develop creative strategies to increase program efficiencies
Maintain warranty and repair analysis data to facilitate strategic decisions
Work with vendors to resolve repair concerns/issues as they arise
Develop and improve working relationships with 3rd party warranty and repair providers and provide SOW guidance to Leidos Subcontracts organization
Assist with the Leidos CHS-6 Program Manager and Contracts Manager to notify the customer of any product defects discovered prior to Government acceptance
Oversee CDRL deliverables pertaining to Task Orders, warranty and repair
Responsible for Government reporting requirements such as failure analysis and trend reporting
Support property management accountability relative to sparing and repairs
Track all orders with active warranties and OEM product lines’ risk and profitability levels
Capture and provide client feedback for CHS-6 Program Management teams to continue adding value to the client’s mission
Review draft and final Performance Work Statements to support CHS-6 Task Order opportunities

Requirements

What you’ll need

Bachelor of Science in Engineering, Supply Chain Management, Business, or related scientific/technical discipline
10+ years of prior relevant experience or a Master’s Degree with 8+ years of prior relevant experience
US Citizenship; Active Secret Clearance preferred or ability to obtain and maintain a Secret clearance
Ability to coordinate with a matrixed team on the program’s vision for logistics, warranty, and repair activities
Experience providing program oversight and execution for warranty and repair efforts utilizing multiple vendors
Proven ability to successfully build relationships with customers
Project and operations management experience
Effective organization skills and the ability to prioritize multiple tasks
Ability to travel to Aberdeen Proving Ground, MD, Edgewood, MD, Orlando, FL, Leidos office and other customer sites as needed
Proficiency in Microsoft office

Benefits

Comp & perks

Health and Wellness programs
Income Protection
Paid Leave
Retirement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

warranty managementrepair analysisfailure analysistrend reportingproject managementoperations managementlogistics coordinationvendor managementdata analysisSOW guidance

Soft Skills

relationship buildingstrategic thinkingteam managementorganizational skillsprioritizationcommunicationproblem-solvingcreativityclient feedbackcollaboration

Certifications

Bachelor of Science in EngineeringBachelor of Science in Supply Chain ManagementBachelor of Science in BusinessMaster’s DegreeActive Secret Clearance