Leidos

Task Order, Warranty and Repair Manager

Leidos

full-time

Posted on:

Location Type: Hybrid

Location: FloridaMarylandUnited States

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Salary

💰 $92,300 - $166,850 per year

Job Level

About the role

  • Oversee end-to-end responsibility for Task Order, warranty and repair status activities and strategies for the Common Hardware Systems – 6th Generation (CHS-6) contract
  • Manage a team of two Customer Care Coordinators
  • Develop and improve working relationships with 3rd party warranty and repair providers
  • Maintain warranty and repair analysis data to facilitate strategic decisions
  • Focus on building and maintaining long-term relationships with customers, involving proactive outreach and personalized communication
  • Responsible for Government reporting requirements such as failure analysis and trend reporting
  • Assist the Leidos CHS-6 Program Manager and Contracts Manager to notify the customer of any product defects discovered prior to Government acceptance

Requirements

  • Bachelor of Science in Engineering, Supply Chain Management, Business, or related scientific/technical discipline and 10+ years of prior relevant experience or a Master’s Degree with 8+ years of prior relevant experience
  • US Citizenship; Active Secret Clearance preferred or ability to obtain and maintain a Secret clearance
  • Experience providing program oversight and execution for warranty and repair efforts utilizing multiple vendors
  • Proven ability to successfully build relationships with customers
  • Project and operations management experience
  • Effective organization skills and the ability to prioritize multiple tasks
  • Proficiency in Microsoft office.
Benefits
  • Competitive compensation
  • Health and Wellness programs
  • Income Protection
  • Paid Leave
  • Retirement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program oversightwarranty managementrepair analysisfailure analysistrend reportingproject managementoperations management
Soft Skills
relationship buildingcommunicationorganizationprioritization
Certifications
Bachelor of ScienceMaster’s DegreeActive Secret Clearance