Field Service Technician I
Leidos
full-time
Posted on:
Location Type: Office
Location: Calexico • California • United States
Visit company websiteExplore more
Salary
💰 $65,000 - $70,000 per year
About the role
- Performing customer support activities involving the installation, modification, and repair of complex equipment and systems
- Conducting on-site installation and testing of equipment to ensure proper working order
- Isolating equipment start-up malfunctions and taking corrective action
- Managing resources, maintaining schedules, and coordinating all repair activities in priority sequence to ensure adherence to contractual service level agreements (SLAs)
- Working in a 24/7 environment which require immediate response times and long distances driving to sites
- Accepting and updating work order in CRM systems such as Salesforce, Maximo, and GURU
Requirements
- Related Trade experience (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)
- Computer literacy; competency in MS Office Suite and aptitude for learning specialized software programs
- Minimum of 2 years’ experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
- Excellent communications skills and strong orientation for customer focus and teamwork
- Must be responsive to all customer issues at all times
- Must be willing & able to travel at short notice
- Must be able to pass an in-depth background check (TSA eQIP)
Benefits
- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingfield repairinstallationmodificationrepairelectrical systemselectronic systemsmechanical systemscustomer supportcorrective action
Soft Skills
communication skillscustomer focusteamworkresponsivenessresource managementschedule managementcoordinationadaptabilityproblem-solvingattention to detail