Field Service Technician – I
Leidos
full-time
Posted on:
Location Type: Office
Location: Torrance • California • United States
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Salary
💰 $65,000 - $70,000 per year
About the role
- Performing customer support activities involving the installation, modification, and repair of complex equipment and systems
- Conducting on-site installation and testing of equipment to ensure proper working order.
- Managing resources, maintaining schedules, and coordinating all repair activities in priority sequence to ensure adherence to contractual service level agreements (SLAs);
- Working in a customer environment with systems operated in a 24/7 environment which require immediate response times
- Accepting and updating work order in CRM systems such as Salesforce, Maximo, and GURU for our customers.
Requirements
- Related Trade experience (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics).
- Minimum of 2 years’ experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment.
- Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.
- Excellent communications skills and have a strong orientation for customer focus and teamwork.
- Must be willing & able to travel at short notice.
- Must be able to pass an in-depth background check (TSA eQIP).
Benefits
- Competitive compensation
- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingfield repairinstallationmodificationrepairelectrical systemselectronic systemsmechanical systemscustomer supporttesting
Soft Skills
communicationcustomer focusteamworkresource managementschedulingcoordinationadaptabilityproblem-solvingattention to detailtime management
Certifications
related trade experiencemilitary training