Install ServiceNow product/modules
Lead initiative to integrate commercial software into ServiceNow
Design/configure/develop/integrate product/modules to meet business needs
Implementation of self-service catalog on ServiceNow.
Create, maintain and enhance Dashboards and reporting, including scheduled reports
Create and maintain Forms, Reports, Views, Workflows, Groups and Roles
Assist with creation and cataloging of business process flows
Document and track vendor software roadmaps for software and patch version updates, and unit test their software and perform code reviews

Requirements

Bachelors and 8 + years or more of experience; Masters and 6 + years or more of experience.
Active Secret Security clearance required
US citizenship required
CompTIA Security+ or equivalent (IAT-2)
Familiarity with DevSecOps principles and practices.
Familiarity with Agile methodologies such as Scrum and/or Kanban.
Excellent customer service skills, with experience working in a customer-facing position
Experience with ServiceNow implementations

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNowintegrationself-service catalogDashboardsreportingFormsWorkflowsbusiness process flowsunit testingcode reviews

Soft Skills

customer servicecommunication

Certifications

BachelorsMastersActive Secret Security clearanceCompTIA Security+