Monitor and manage day-to-day operations of the hosted application environment
Focus primarily on auditing, monitoring, and "OS and up" configuration
Work with a team of experienced engineers and with our external service provider to ensure a smooth application experience for end users
Troubleshoot and diagnose issues with internal teams
Configure new application instances directly with customers
Contribute to the ongoing architecture and design for current and future implementations

Requirements

Strong system administration experience
Windows Server support/maintenance
IIS, Group Policy and Active Directory expertise
DNS Management
Understanding of security compliance frameworks (NIST 800-53/FISMA/FedRAMP)
Software Deployment/System Implementation experience
Familiarity with Configuration Management and change management best practices
Willingness/flexibility to perform weekend and after-hours system maintenance work
Strong problem solving/trouble-shooting skills
Strong customer service/team communication skills
The ability to document your work and organize information for the shared benefit of the larger team

Benefits

Competitive compensation
Health and Wellness programs
Income Protection
Paid Leave
Retirement
Career advancement opportunities
Continuous improvement via mentoring
Formal and informal project management training
Assistance with obtaining pertinent certifications

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

system administrationWindows ServerIISGroup PolicyActive DirectoryDNS Managementsoftware deploymentsystem implementationconfiguration managementtroubleshooting

Soft Skills

problem solvingcustomer serviceteam communicationdocumentationorganization