Field Service Technician, I
Leidos
full-time
Posted on:
Location Type: Office
Location: Jackson • Mississippi • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $68,000 per year
Job Level
JuniorMid-Level
About the role
- Performing customer support activities involving the installation, modification, and repair of complex equipment and systems
- Conducting on-site installation and testing of equipment to ensure proper working order
- Isolating equipment start-up malfunctions and taking corrective action
- Managing resources, maintaining schedules, and coordinating all repair activities in priority sequence to ensure adherence to contractual service level agreements (SLAs).
- Accepting and updating work order in CRM systems such as Salesforce, Maximo, and GURU for our customers
Requirements
- Related Trade experience (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)
- Minimum of 2 years’ experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
- Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.
- Excellent communications skills and strong orientation for customer focus and teamwork
- Must be willing & able to travel at short notice
- Must be able to pass an in-depth background check (TSA eQIP)
Benefits
- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingfield repairinstallationmodificationrepairelectrical systemselectronic systemsmechanical systemscustomer supportcorrective action
Soft skills
communication skillscustomer focusteamworkresource managementschedulingcoordinationproblem-solvingadaptabilityattention to detailtime management