Leidos

Systems Administrator

Leidos

full-time

Posted on:

Location Type: Office

Location: Canberra • 🇦🇺 Australia

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Job Level

Mid-LevelSenior

Tech Stack

CitrixDNSiOSITSM

About the role

  • Install, configure, upgrade, and maintain computer systems, operating systems, services, and standard company software using customised in-house toolsets.
  • Provide deskside support for various applications, Citrix environments, printing and LRS issues; assist with data backup and recovery; carry out troubleshooting and fault remediation activities.
  • Create and maintain various Active Directory (AD) account types, ensuring proper access and user management.
  • Create, update, and amend process documentation, Standard Operating Procedures (SOPs), and knowledge base articles to support IT operations and end-user guidance.
  • Interact with users and key business stakeholders, providing subject matter expertise and resolving technical issues and user requests.

Requirements

  • NV1 Security Clearance
  • Demonstrated high-level skill with Microsoft technologies including Windows 10, Office, Teams, Skype for Business, desktop and laptop hardware (HP, Dell), Cisco phones, and iOS mobility solutions.
  • Strong knowledge of Windows Server, Exchange, Office 365 (O365), Active Directory, DNS, Group Policy, and LRS systems.
  • Proficient in PowerShell scripting for automation and system management tasks.
  • Experience with Microsoft Endpoint Configuration Manager (MECM) and Ivanti for device and software management.
  • Solid understanding of ITIL processes and their application within IT service management.
Benefits
  • competitive compensation
  • Health and Wellness programs
  • Income Protection
  • Paid Leave
  • Retirement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Windows 10Microsoft OfficeMicrosoft TeamsSkype for BusinessWindows ServerExchangeOffice 365Active DirectoryPowerShellITIL
Soft skills
troubleshootinguser managementtechnical issue resolutioncommunicationstakeholder interaction
Certifications
NV1 Security Clearance