Call Center Representative
Lehigh Valley Health Network
part-time
Posted on:
Location Type: Office
Location: Allentown • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Provides incoming call handling for hospital sites and emergency lines
- Responsible for answering incoming calls, transferring calls appropriately, and administrative duties
- Issues critical alerts and codes based on requests from clinical and operational departments
Requirements
- High School Diploma/GED
- 1 year customer service experience
- Ability to maintain effective interpersonal relationships
- Excellent communication skills both written and verbal
- Strong customer service orientation
- Effectively deals with multiple and changing priorities
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
interpersonal relationshipscommunication skillscustomer service orientationability to deal with multiple prioritiesability to deal with changing priorities
Certifications
High School DiplomaGED