Director, Integration and Improvement – Physician Enterprise

Lehigh Valley Health Network

Director of Integration & Improvement leading strategic initiatives for operational efficiency at Lehigh Valley Health Network. Enhancing collaboration and performance across the Physician Enterprise.

Posted 5/15/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Lead the integration of processes, workflows, and systems across the Physician Enterprise, ensuring alignment with the broader enterprise’s goals and objectives.
Collaborate with the Performance and Integration Management Office (PIMO) and enterprise teams to identify integration opportunities that improve operational efficiency and provider performance.
Develop and implement robust integration strategies to streamline operations, reduce redundancies, and enhance system interoperability.
Act as a liaison between the medical group, the health system operations, and university stakeholders, ensuring alignment and collaboration across all entities.
Partner with the PIMO to design and execute performance improvement initiatives that address inefficiencies and enhance outcomes across the Physician Enterprise.
Use data-driven performance improvement methodologies to identify root causes of inefficiencies and implement sustainable solutions.
Establish and track key performance indicators (KPIs) to measure the success of integration and improvement efforts, ensuring accountability and transparency.
Foster a culture of continuous improvement within the Physician Enterprise by engaging and empowering physicians, practice leaders, and administrative teams.
Build strong relationships with stakeholders across the medical group, health system, university, and PMIO to ensure alignment and successful execution.
Lead cross-functional teams to execute complex projects, ensuring alignment with organizational goals and timelines.
Develop and implement change management strategies to ensure the successful adoption of integration and performance improvement initiatives across the physician enterprise.
Monitor and address resistance to change, ensuring initiatives achieve long-term sustainability and success.

Requirements

What you’ll need

Bachelor’s Degree in Business, Healthcare Administration or related field
7 years in integration management, performance improvement, or related fields without a master’s degree.
Strong understanding of performance improvement methodologies.
Integration Expertise: Deep understanding of integration strategies, including process mapping, workflow optimization, and aligning systems across physician practices.
Performance Improvement: Expertise in implementing performance improvement initiatives that deliver measurable results.
Patient Access Optimization: Proven ability to enhance patient access through scheduling, call center optimization, and workflow alignment.
Strategic Thinking: Ability to align integration and performance improvement initiatives with broader enterprise goals.
Provider Productivity: Experience in optimizing physician templates and scheduling for maximum efficiency.
Collaboration: Proven ability to foster collaboration across departments, engage stakeholders, and build strong relationships.
Change Management: Strong ability to manage organizational change and lead teams through transitions effectively.
Analytical Skills: Proficiency in analyzing data, identifying trends, and developing actionable insights to drive improvement.
Leadership: Demonstrated ability to lead and motivate teams, fostering accountability and innovation.

Benefits

Comp & perks

Health insurance
Professional development opportunities
Flexible work arrangements

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

integration managementperformance improvement methodologiesprocess mappingworkflow optimizationpatient access optimizationdata analysiskey performance indicators (KPIs)change management strategiesprovider productivity optimizationcross-functional project execution

Soft Skills

strategic thinkingcollaborationleadershipanalytical skillsrelationship buildingcontinuous improvementstakeholder engagementteam motivationorganizational change managementaccountability

Certifications

Bachelor’s Degree in BusinessBachelor’s Degree in Healthcare Administration