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Clinical Manager
Lehigh Valley Health Network. Manages the nursing and clinical support team members in multiple locations and collaborates with the directors, leaders, and administrators.
About the role
Key responsibilities & impact- Manages the nursing and clinical support team members in multiple locations and collaborates with the directors, leaders, and administrators.
- Manages clinical-support decision-making, clinical workflows, and clinical staff supervision.
- Oversees clinical performance and quality improvement activities in the practice including development and implementation of protocols and standardization of work.
- Serves as a clinical resource and role model for nursing, clinical support team members, clerical staff, and the practice management team.
- Identifies and analyzes trends across services in customer satisfaction and patient experience, clinical quality outcomes, patient safety and cost; uses data systematically to develop solutions and guide change in practices.
- Provides leadership and actively contributes to the design and implementation of clinically and fiscally responsive program goals and objectives.
- Formulates recommendations for continuous improvement taking into account market demands, regulatory standards, patient safety, and changes in clinical practice.
- Collaborates with other internal staff members to identify, reduce, and eliminate barriers within the system which may negatively impact cost and quality of services.
- Coordinates mandatory clinical education and plans in-services and education within the practice in collaboration with clinical services.
- Takes responsibility for providing a positive learning environment for staff, students, interns, and residents collaborating with academic programs, while ensuring patient safety.
Requirements
What you’ll need- Bachelor’s Degree from an Accredited School of Nursing as an RN
- 5 years Recent experience in a clinical setting
- Ability to initiate, accept, and adapt to change within a healthcare setting.
- Ability to take initiative and function independently, as well as collaboratively.
- Excellent computer skills including electronic medical record (EMR), word processing (Microsoft Word), PowerPoint, and Excel.
- Knowledge of best clinical practices.
- Mature emotional intelligence.
- Time management skills.
- Project management skills.
- RN - Licensed Registered Nurse_PA - State of Pennsylvania
- Master’s Degree from an Accredited School of Nursing as an RN (Preferred)
- CACRN - Certified Ambulatory Care RN - State of Pennsylvania (Preferred)
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
ATS Keywords
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Hard Skills & Tools
clinical workflowsclinical performancequality improvementdata analysisclinical educationbest clinical practicesproject management
Soft Skills
leadershipinitiativeadaptabilitycollaborationemotional intelligencetime management
Certifications
RN - Licensed Registered Nurse_PA - State of PennsylvaniaCACRN - Certified Ambulatory Care RN - State of Pennsylvania