Manager, Physician Practice
Lehigh Valley Health Network
full-time
Posted on:
Location Type: Office
Location: Hazleton • Pennsylvania • United States
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About the role
- Oversees operations within practices.
- Provides leadership and works with colleagues by providing supervision and direction around practice operations as well as instilling the mission, vision, and values of the areas they lead.
- Ensures patient access, financial performance, efficient operations, effective growth, colleague development, and optimal patient experience takes place.
- Ensures that all relevant local, state, and federal guidelines as well as LVHN policies and training are maintained by the practices including the LVHN Compliance Policy.
- Communicates financial information to direct reports along with triad leaders and Administration.
- Communicates visit and volume information to all physicians and APC’s within the practice.
- Assumes responsibility for financial performance including supporting the budget development processes, budget expense monitoring, net patient revenue tracking, expense management, variance inquiry and explanation, and labor management.
- Monitors and responds to trends in patient experience.
- Performs service recovery duties for appropriate issues using sound judgment.
- Maintains working knowledge of quality efforts within areas of responsibility and supports high quality patient centered care including the implementation of quality initiatives where appropriate.
- Facilitates performance management of all reports including hiring, counseling and discipline, performance evaluation, professional development, retention, and training.
Requirements
- Bachelor’s Degree
- In lieu of a bachelor's degree, an associate's degree with previous physician practice management experience is required.
- 2 years of relevant experience.
- Experience in healthcare required.
- Supervisory experience directing other's work required.
- Ability to lead and coach staff while simultaneously functioning as a member of a team.
- Ability to initiate, accept, and adapt to change.
- Excellent computer skills including electronic medical record (EMR) and Microsoft Office suite.
- Demonstrated strong leadership, communication skills, and mature emotional intelligence.
- Demonstrated financial skills including budget, budget variance analysis, and action plans.
- Direct knowledge of practice management system or equivalent analytics software experience.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible working arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budget developmentbudget variance analysisfinancial performancepatient revenue trackingexpense managementlabor managementquality initiativespractice management systemanalytics software
Soft Skills
leadershipcommunicationemotional intelligencecoachingteam collaborationadaptabilityperformance managementcounselingprofessional development
Certifications
Bachelor's DegreeAssociate's Degree