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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing cooling systems and translating customer requirements into technical solutions while maintaining strong customer relationships. Proficient in delivering technical presentations and providing pre-sales support to align solutions with sales objectives.
Highest-signal resume keywords
Cooling System DesignSales Support ExperienceProject Management SkillsTechnical Presentation SkillsCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sheet Metal DesignTechnical DraftingEngineeringProject ManagementTechnical Solution Development
Soft Skills
Customer-FocusedInterpersonal SkillsConflict ResolutionEffective CommunicationCollaboration
Tools & Technologies
Microsoft OfficeSalesforceSolidWorks3D CAD Design Software
Industry Keywords
Information TechnologyData Center ManufacturingRFP ResponsesProposal DevelopmentMarket Opportunities
About the role
Key responsibilities & impact- Design solutions, primarily cooling systems encompassing cabinets and containment with a large emphasis on containment.
- Deliver technical presentations and training to customers and partners.
- Describe company brands and solutions to both technical and non-technical audiences.
- Provide pre-sales technical support and respond to product queries.
- Participate in RFP responses and proposal development.
- Assess customer requirements and translate them into technical solutions.
- Develop and maintain strong relationships with customers and partners to support long-term growth and business discovery.
- Enhance customer relationships by demonstrating a deep understanding of their business and strategic objectives.
- Align technical solutions with sales objectives and customer infrastructure.
- Act as a strategic advisor for solution areas.
- Support sales teams with demonstrations, design discussions, and customer-facing meetings.
- Identify new market opportunities and trends related to cooling and company products.
- Provide feedback to product and engineering teams based on customer insights.
Requirements
What you’ll need- Associates degree in technical drafting and Bachelor’s degree in Engineering is required; an equivalent combination of education and experience will be considered.
- 5+ years of sales support experience in the information technology or data center manufacturing industry is required.
- 2+ years of sheet metal design experience is preferred.
- Must be customer-focused with a strong sense of urgency and commitment to quality deliverables.
- Demonstrated project management skills, including planning, organizing, and coordinating tasks, are required.
- Ability to effectively and professionally communicate internally and externally is required.
- Professional, mature, and collaborative interpersonal skills and conflict resolution skills are required.
- Ability to effectively present across all levels of an organization is required.
- Proficiency in Microsoft Office is required.
- Proficiency in Salesforce is required.
- Proficiency in SolidWorks or similar 3D CAD design and modeling software is preferred.
- Must be able to travel up to 10% across the US and Canada.
Benefits
Comp & perks- comprehensive medical, dental, and vision coverage
- distinctive benefits like a high employer 401K match
- paid time off (PTO) and holiday pay
- short-term and long-term disability benefit plans
- above-benchmark paid maternity and parental leave
- bonus opportunities in accordance with the Company’s incentive plans
- paid time off to volunteer
- an active/growing Employee Resource Group network