Swedish CRM Manager
Medier Agency
Cloud
Key Account Manager
LegitScript
full-time
Posted on:
Origin: • 🇺🇸 United States • Oregon
Visit company websiteJob Level
SeniorLead
Tech Stack
CloudSwift
About the role
- At LegitScript, we are passionate about making the internet and payment ecosystems safer and more transparent. We help companies of all sizes keep their services legal and safe for consumers. To do this, LegitScript combines big data with the world’s leading team of experts skilled in highly regulated and complex sectors, including transaction laundering detection, pharmaceuticals, online gambling, and more. The result? Unmatched accuracy and deep risk analysis that identifies which commercial entities play by the rules, and which do not. Our diverse industry partnerships provide unique insights that keep businesses and governments at the forefront of emerging trends. That’s why LegitScript is trusted by the world's largest search engines, internet platforms, payment companies, and regulatory agencies. The Key Account Manager will be responsible for building and maintaining strong, long-term relationships with key clients. The role involves understanding the client's needs, providing tailored solutions, and ensuring the successful delivery of products or services to increase client retention and business growth. The KAM will collaborate with internal teams, including product, sales, and support, to meet the client’s needs and ensure long-term satisfaction. Additionally, this role will have specific responsibility for managing strategic relationships with the major card brands. The KAM will serve as a trusted partner to card brand risk and compliance teams, deepening collaboration across the payments ecosystem and ensuring alignment on risk management initiatives.
Requirements
- Bachelor’s degree in Business, Marketing, IT, or a related field or equivalent experience. 8+ years of experience in account management, preferably within a tech, fintech or software company. Strong understanding of SaaS, cloud computing, or other relevant tech industry sectors. Proven ability to manage multiple clients and meet aggressive growth targets. Excellent communication, negotiation, and interpersonal skills. Ability to work collaboratively across multiple departments, including technical, sales, and support teams. Strong analytical skills to independently forecast trends and interpret data for strategic decision-making. Experience managing enterprise-level clients or large accounts with complex needs. Experience with global or remote teams and customers. Proven experience managing relationships with major card brands. Established network of contacts within card brand risk and compliance teams. Deep understanding of the payments ecosystem, including acquiring, issuing, and risk management frameworks. Willingness to travel up to 25% of time.
