Senior Consultant
F5
Consultant
Legion
full-time
Posted on:
Location Type: Hybrid
Location: Bangalore • 🇮🇳 India
Visit company websiteJob Level
JuniorMid-Level
About the role
- Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success
- Facilitate thorough discovery and data gathering sessions with customers
- Work with the Sr. Consultants and Solution Architects to build a Solution Blueprint based on the data gathering for best possible design
- Define, manage, and deliver on customer expectations throughout the implementation process
- Configure Legion products according to the solution blueprint, updating design documents as-needed
- Thoroughly test configured system via both unit testing and end to end system testing prior to delivering
Requirements
- Experience in operating environments in retail, hospitality, restaurant, or other industries to understand and identify labor challenges that Legion solves
- Demonstrated foresight to align customer expectations and project timelines to ensure customer KPIs are met
- 2+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success
- Retail and/or Workforce Management Experience
- Polished English language communicator, persuasive presenter, fast on your feet, and innately organized; superb negotiation and diplomacy skills
Benefits
- Health Benefits
- Paid Time Off and Paid Holidays
- Parental Leave
- Equity
- Monthly Wellness Reimbursement
- Monthly Lunch on Legion
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software implementationconfigurationsystem testingunit testingdata gatheringsolution designcustomer success managementworkforce management solutions
Soft skills
communicationpresentationnegotiationdiplomacyorganizational skillsforesightpersuasiveness
