Leasing Consultant

Legend Management Group

Leasing Consultant responsible for managing leasing and resident relations at the community. Engaging in marketing and maintaining positive resident interactions with various communication methods.

Posted 7/21/2026full-timeJessup • Maryland • 🇺🇸 United StatesJunior💰 $40,663 - $52,011 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills and the ability to build positive relationships with residents and corporate partners. Proficient in managing leasing processes and utilizing lead management systems to enhance resident engagement and retention.

Highest-signal resume keywords

Customer Service ExperienceLeasing Process ManagementLead Management System ProficiencySocial Media EngagementEvent Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Relationship BuildingCommunicationProfessional DevelopmentPositive Work Culture

Certifications & Qualifications

High School Diploma

Industry Keywords

Resident RetentionCorporate OutreachAdvertisingVideo ToursIn-Person Tours

About the role

Key responsibilities & impact

Create exceptional experiences by responding promptly to inquiries and creating personalized follow-up by email, phone, text or video to enhance the customer experience.
Establish a positive relationship with both internal and external customers.
Attract new residents through advertising, recording video tours of all vacant units, conducting lease tours in person or virtually, and encouraging referrals.
Manage the leasing process from first point of contact to move in.
Manage all leads in lead management system and follow up using Legends best practices.
Actively engage in corporate outreach with existing corporate preferred employers.
Identify and develop new relationships and opportunities through in-person visits and frequent communication touch-points.
Actively conduct outreach to local businesses.
Participate in resident retention program and renewal process.
Together with Property Managers and Assistants, organize and conduct resident events.
Consistently post engaging content to social media account.
Create engaging resident communication such as flyers, newsletters, and videos.
Adopt and practice new leasing innovations as they are introduced by Legend.
Demonstrate behaviors that cultivate a positive work culture.
Commit to professional development, stay up-to-date with industry trends and changes, and attend training.

Requirements

What you’ll need

High school diploma or equivalent
1+ years of experience in customer service or sales environment
Reliable transportation and valid Drivers License

Benefits

Comp & perks

Great compensation package and bonus plan
100% employer-paid health insurance
Dental & Vision Insurance
Paid time off - holidays, vacation, sick, administrative, and bereavement
Company matched 401K
Apartment rent discount
Tuition Assistance