Assistant Property Manager

Legend Management Group

Assistant Property Manager supporting community operations and administrative tasks at Legend Management Group in Hanover, MD. Engaging with residents, managing leasing processes, and enhancing customer experiences.

Posted 7/15/2026full-timeHanover • Maryland • 🇺🇸 United StatesJuniorMid-Level💰 $52,818 - $62,818 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in community operations, customer service, and multi-family property management, with a focus on enhancing resident experiences and maximizing financial performance. Proficient in managing leasing processes and utilizing lead management systems effectively.

Highest-signal resume keywords

Multi-Family Property ManagementCustomer ServiceLeasing Process ManagementRealPage ProficiencyTeam Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

BookkeepingFinancial Performance AnalysisLead ManagementSales ReportingMarket Knowledge

Soft Skills

CommunicationRelationship BuildingOrganizational SkillsEvent CoordinationProblem Solving

Tools & Technologies

RealPageOneSiteYieldStar

Industry Keywords

Community OperationsResident RetentionDelinquency MonitoringAdvertisingOutreach

About the role

Key responsibilities & impact

Support all community operations and activities to achieve goals
Perform administrative and organizational duties such as communicating with residents, collecting rent, bookkeeping, organizing community tours and coordinating with service team
Create exceptional experiences by responding promptly to inquiries and creating personalized follow-up by email, phone, text, or video
Establish a positive relationship with both internal and external customers
Encourage and help develop and/or oversee team members
Collect rents, deal with late payments, monitor/reduce delinquency
Assist with financial performance by looking for ways to maximize revenues and reduce expenses
Manage the leasing process from the first point of contact to move in
Attract new residents through advertising, recording video tours of all vacant units, conducting lease tours in person or virtually, and encouraging referrals
Oversee and manage all leads in the lead management system and follow up using Legend's best practices
Use market and competitor knowledge to lead leasing meetings
Prepare all sales administrative reports
Monitor service requests and communicate with service team and residents
Coordinate and participate in resident retention program and renewal process
Conduct outreach to local businesses
Organize and conduct resident events

Requirements

What you’ll need

Bachelors degree (preferred) or equivalent experience
Customer service or sales/marketing, supervisory experience and/or 2+ years of multi-family property management
Knowledge of applicable laws
Proficiency in RealPage, OneSite, YieldStar (preferred)

Benefits

Comp & perks

Great compensation package and bonus plan
100% employer-paid health insurance
Dental & Vision Insurance
Paid time off - holidays, vacation, sick, administrative, and bereavement
Company matched 401K
Apartment rent discount
Tuition Assistance