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Legalhero

Account Manager – Legal Partner Relations

Legalhero

Account Manager managing relationships with a defined group of lawyers and law firms. Onboarding and optimizing collaboration while aiming for increased productivity and satisfaction.

Posted 6/5/2026full-timeBerlin • 🇩🇪 GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Primary point of contact for a defined group of lawyers and law firms
  • Onboarding & training: You ensure new partners get started quickly and smoothly and understand all relevant processes
  • Monitoring & quality assurance: You support our partners in working efficiently and maintaining the highest standards
  • Independent management and development of a law firm portfolio: You not only manage existing firms, but also strategically grow and continuously expand your own portfolio
  • Relationship building & revenue growth: Through close support and advisory, you help lawyers take on more cases and grow together with us
  • Collaboration optimization: You identify potentials, develop best practices, and thereby increase partner productivity and satisfaction

Requirements

What you’ll need
  • Experience in account management, partner management, or customer success, ideally in a service or B2B environment
  • Strong communication skills and enjoyment in building long-term relationships
  • Organizational talent: You can support multiple partners simultaneously without losing oversight
  • Proactive and structured work style – you independently identify where action is needed and implement measures
  • Optional: initial experience in sales or upselling

Benefits

Comp & perks
  • 100% coverage of a Deutschlandticket for your mobility
  • Your dog a team player? Perfect! We welcome canine colleagues in the office.
  • Free drinks, fresh fruit and muesli
  • Corporate Benefits account with attractive offers & discounts from many brands
  • Company events and team events, because team cohesion matters
  • Occupational pension with a 20% employer contribution – we plan for the future with you
  • After-work fun & games: Nintendo Switch, PS5, darts & table football await you

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
communication skillsrelationship buildingorganizational talentproactive work stylestructured work style