Legal & General Retirement America

Analyst

• Support Group Annuity Contract (GAC) specific standard methodologies and procedures aligned with benefit specifications and associated plan or client requirements.
• Complete all tasks timely and accurately to ensure service levels of the analyst team are upheld. Tasks include but are not limited to handling monthly payments, new payment set ups, death processing, and monthly reconciliation of files for GAC’s.
• Conduct testing according to plan requirements by identifying, tracking, and reporting issues in a timely manner after GAC as been onboarded.
• Review system requirements, processes, and recommendations aligned with plan requirements and promptly provide comments and feedback to Intellipen.
• Execute on projects in their entirety and proactively collaborate with others, as needed, on any issues/roadblocks.
• Collaborate on any issues and assist in completing any testing of new system updates and collaborate with others, as needed, on any issues.
• Adhere to contracts in accordance with the plan sponsor requirements and execute annuitant certificate processing within plan guidelines.
• Actively participate in team trainings to ensure understanding and adherence to evolving processes and responsibilities.
• Support the continuous development and documenting of procedure manuals for any job-related processes.
• Ensure all errors and issues are reported timely through risk management process.
• Assist in training new employees on job functions by reviewing each core task and demonstrating how to accurately complete as needed.
• Complete all other tasks and projects assigned by supervisor/manager as needed.

Pension Analyst

• Define, develop, and implement Group Annuity Contract specific standard methodologies and procedures which align with benefit specifications and associated plan or client requirements and comply with new or existing federal and state regulatory laws.
• Understand complex pension calculation concepts for plans with different benefit structures.
• Properly administer contracts in accordance with the plan sponsor requirements, with a focus on the deferred population and executing benefit calculations.
• Support administration system transformation and new cases including creating test plans, plan specifications, and administering calculation testing of existing and new cases.
• Process and handle monthly payments, new payment set ups, death processing and monthly reconciliation of files.
• Assist or handle complex cases. Provide appropriate paperwork for new payments including QDRO’s and benefit quoting.
• Assist Transition team with onboarding of new pension risk transfer plans and validating data in servicing systems, including mapping of deferred data fields in onboarding files and testing of the integration between the administration system and the calculator.
• Create sample calculations for confirmation with Plan Sponsors to create clear documentation of GAC interpretation of benefit calculations.
• Implement process automation solutions to deliver system improvements. Validate systems and workflows to ensure all new processes are functioning correctly including conducting UAT for system modifications. Identify defects and define options for remediation.
• Collaborate on project scope, issues, and options. Accurately plan and appropriately complete projects. Participate in accurate and complete testing of new system updates.
• Identify, track and report issues in a timely manner. Promptly provide comments, feedback, and recommendations.
• Deliver training to junior team members as needed.
• Participate in delivering continuing training to other departments on benefit calculation topics as needed.
• Develop and document procedure manuals for Retirement Support Services.
• Complete all other tasks and projects.

Pension Analyst

Senior Benefit Calculation Analyst