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Senior Business Coach, Customer Fulfillment
Legacy FarmerBusiness Coach assisting Ag Business Owners with financial management and operational coaching. Guiding clients through onboarding, performance tracking, and relationship building in a remote environment.
About the role
Key responsibilities & impact- Guide new customers through the onboarding process, ensuring a smooth transition into the Legacy Farmer program.
- Provide personalized coaching and consulting to customers, helping them improve their financial and operational management.
- Serve as a leader and mentor to customers, guiding them through strategic decisions that affect the long-term success of their businesses.
- Leverage your background in ag banking or financial roles within the agricultural industry to offer sound financial advice and best practices.
- Monitor the performance of clients, helping them track key financial metrics and offering adjustments to their strategies as needed.
- Build and maintain strong relationships with clients, acting as their primary point of contact and ensuring high satisfaction with Legacy Farmer services.
- Help customers overcome challenges in their business operations and finances, offering creative and actionable solutions.
- Work with the sales, marketing, and leadership teams to continuously improve the customer experience and ensure alignment with company goals.
Requirements
What you’ll need- 3+ years of experience in ag banking or a similar financial position within the agricultural industry.
- Proven track record in business coaching, consulting, or a leadership role that involved direct customer engagement.
- Strong understanding of financial management principles, especially as they relate to the agriculture industry.
- Excellent coaching, leadership, and communication skills.
- Ability to build trust and rapport with customers and inspire confidence in their business decision-making process.
- Problem-solving mindset and the ability to think strategically.
- Experience working in or with agricultural businesses is required.
Benefits
Comp & perks- Uncapped PTO (within reason)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Financial AnalysisStrategic Decision-MakingPerformance MonitoringOperational ManagementConsulting
Soft Skills
CoachingCommunicationProblem-SolvingRelationship BuildingTrust Building